High Efficiency Cooling & Heating Inc

I have used High Efficiency in purchasing a brand new furnace a year ago and was really pleased with their service. Recently, on the hottest day of the summer my AC Broke down and I called them to repair it. I knew they would be really busy doing service calls but they squeezed me in and within an hour it was fixed. They could have pushed me to the next day but Harry came right away to fix it. I highly recommend them and Harry is one of the best I have seen with regards to service.

i had a new furnace and AC installed by them last year. Just couple days ago my furance stopped working in the middle of a 40 degree heat wave. I called the emergency number they provided and they were able to book me in for a service call the same day in the afternoon despite how busy they were as i was a previous customer. I also called the sales representative Charton and explained to him the situation. He had stated that my issues was most likely due to my old thermostat. He mentioned that he did not want us to be without AC during a heat wave so he offered to go to home depot himself pick up a theromostat and repalce it free of charge. He showd up to my house a couple hours after i called him, well before the service technicians arrival time. Long story short he got my AC back up and running and saved my quite a bit of money. Thank you Charton for your excellent customer service and going above and beyond. And thank you High Efficiency for the great service provided. These guys are definitely my go to for anything heating and cooling related and will definitely recommend them to friends and family

AC unit stopped working in the middle of heat wave. Company responded within an hour. Provided expertise on the phone, sent a quote, and came to inspect on the same day. Installation went smoothly. Highly professional. Would use again. Definitely recommend Charton and his crew!

Company rep called within 2 hours of posting an inquiry and was able to fit the visit into his next day schedule. Everything was done fast, efficient and as promised. No hidden fees, no extra cost, no extra time spent on work. I was very satisfied with the result.

Our air conditioner stopped working on a hot day. The repair needed to be in our hot attic. Very few companies would even consider it. Jason came same day, and with no complaint got right to work. He had the issue fixed very quickly and took the time to explain the system and some maintenance tips. He was clean, polite and hard working. He’s an asset to the company and I’ll use him again for HVAC service.

Technician comes in on-time which is a big plus for me as during these working from home days.

Wonderful suggestion, and I will get refund when I purchase the new aircondition.

My condo HVAC was making strange noises and there was also a clog in the drain. Called High Efficiency in the afternoon and they came later that same day. Jason was very professional and diagnosed the problem. He helped to clean up drain and also checked other components. The system has been working well since. Good to have that piece of mind. Would definitely recommend the company.

Furnace was getting old, but AC was not. Both were having troubles. Original installer did not inspire confidence, so we asked High Efficiency to take a look. Jason was awesome, Frank, and clear with his recommendations. So a year later, we asked Charton for a quote on replacing the whole system. The dollars, plus rebate, were Ok, so green light. Freddy took longer than expected to install, but that is because Freddy takes the time to make everything PERFECT. Happy, cool customer :)

Jason was very concerned with details and fixed my A/C explaining all the details and what to do to avoid unnecessary calls lately.

Couldn't ask for a better job. For sure I use them again including for the furnaces winter maintenance

Jason came to my condo unit and replaced the blower motor on one of the A/C units. The unit is now pushing air 3x as well and at a lower temperature. Jason was friendly and thorough, working extra hard due to correct issues caused by previous maintenance from another provider. Very happy with the service we received.