Don't Try and Get Any Kind of Customer Service After the Fact
I had this company replace my roof on my home and garage in late 2013 or early 2014. The job they did on the garage was so poor that water has been leaking for years which in turn rotted the header in the front of the garage.
I called to inquire what their guarantee was and was met with a very rude man on the phone. He basically said I was blaming him for the rotted header. I said the shingles were put on wrong and over top of other shingles and because of that, it has been leaking over the years and rotted the header. I asked him if he would come and take a look at it.
He basically said he is doing nothing about it and hung up on me. Don't expect any type of quality customer service down the road from this company. Buyer beware, they don't back up their work or product.
- Approximate cost of services:
- $8,700.00