Nk Lock & Security

Formerly Nepean Kanata Lock & Door Service Inc
Locks & Locksmiths
100-20 Bexley Place Ottawa ON K2H 8W2
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Nk Lock & Security
Star Score
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88%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Nk Lock & Security

Average customer rating:
9.8 10 (38 reviews)

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William
William
5 reviews Ottawa, ON
7/10

Re-keying three locks

Work was completed fast and well. The price was about 20 dollars more than quoted and that was never really explained, the price in general was never really broken down.

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Company Response

Hello William
Let me look into this and get back to you next week.
Thank you for your patience with this matter.
Randy Walker CEO

Sept 09 2019
Hello William
I discussed this issue with my technician and was told you added a new passage lock to the order hence the change in price.
I hope this explains the charge difference to your satisfaction.
Randy Walker CEO

M in Kanata
M in Kanata
1 review , ON
10/10

Door Handles replaced

I had my original brass door handles replaced with updated brushed nickel handles and lock sets. Also an extra 4 keys cut. What a difference , now a coat of paint to finish the job. very happy with the upgrade. The technician was great friendly efficient knowledgable. A great experience. Highly recommended.

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Company Response

Hello
I would like to thank you for leaving such a positive review.
I will gladly pass it along to my service tech.
Randy Walker CEO

kat_lalonde
kat_lalonde
0 reviews Ottawa, ON
10/10

New nome lock rekeying

The tech was right on time, very polite, and super efficient. He was in and out with 20 minutes, and it cost less than I had expected. I was very impressed with the service that I received.

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Company Response

Hello
I am sorry I did not respond to your review earlier.
Thank you for taking the time to leave us such a positive review.
Randy Walker CEO

Sheila C.
Sheila C.
2 reviews Ottawa, ON
10/10

New hardware for front doors at our home

Team of two arrived; very efficient and professional. Install completed in a timely fashion; very satisfied.

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Company Response

Hello Sheila
Thank you for taking the time to leave us such a positive review
Randy Walker CEO

james
james
0 reviews Ottawa, ON
10/10

Lock changing

This is actually a legitimate locksmith company. I called them, they gave me a verbal quote and when they came, they charged me the exact amount that they quoted me.

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Company Response

Hello James
I apologize for the late response to your positive review.
We try and make the ordering of our service as painless as we can.
We have found the exact quote system reassures the customers of what is going to be done and how much it will cost.
Randy Walker CEO

Smith
Smith
1 review Ottawa, ON
10/10

Door handle

Repaired the front door handle as well as checked the mechanism and replaced that as well, very courteous and efficient.

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Company Response

Hello
Thank you for taking the time to leave us a positive review.
If you should need us again please give us a ring.
Thank you
Randy Walker CEO

giseleinkanata
giseleinkanata
1 review Ottawa, ON
8/10

Change lock

Well done
Staff on time for app
Polite
Work done in minimum time
Please with the work

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Company Response

Hello
Thank you for taking the time to let us know you were happy with our service.
Randy Walker (Owner)

micguo2000
micguo2000
1 review Leesburg, VA
10/10

rekey

asked them to rekey 2 locks. arrived on time. job get done fast. very professional work.

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Company Response

Hello
Thank you for the positive review. I will pass along your message to the team.
Randy Walker (Owner)

Stuart S.
Stuart S.
1 review Ottawa, ON
10/10

Opening a locked shed and providing a new replacement key

The two employees who came to perform the work were professional and courteous. They explained the work that was going to be completed, gave me timelines and broke down the cost involved for the work.

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Company Response

Hello Stuart
We take pride in our locksmith's abilities to satisfy our customer's needs.
Thank you for leaving such a positive review.
Randy Walker (Owner)

Barrhaven
Barrhaven
1 review Ottawa, ON
10/10

Replacement of Door handle & lock

The techs were friendly, provided professional service & even vacuumed up the area afterwards. Super convenient that they also cut extra keys in their truck.

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Company Response

Good afternoon
Thank you for taking the time to provide us with such a positive review.
Randy Walker (Owner)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nk Lock & Security

NKLock & Security has been in business in the same location for over 30 years. We look forward to providing you with top quality products and service. We service and sell a wide variety of locks and security products. Visit our website or drop by to discuss your security needs. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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