Eastern Eavestroughing Ltd

Eastern Eavestroughs replaced our entire eavestroughs and soffit system in the fall of 2011. Almost two years have past and the job is yet to be completed satisfactorily. We are still waiting for the eavestrough in front of the bay window and main entrance to the home to be repaired. There is a problem with leaks as well as stagnant water above the front door entrance area. The problem has not yet been solved by Isaac who has promised to repair the defective area. Many emails and phonecalls later, we are still waiting for the promise to be fulfilled. I hope to be able to write a more positive review in the future. One positive comment is that the colour is nice.

Eastern Eavestrough provided a free quote and I was so impressed with Issacs professionalism and genuine manner, I didn't get any more quotes and hired his company. The men that did my eaves soffits and fascia were hard workers (despite the heat) professional, extremely pleasant and they did a phenomenal job. But, nobody showed up the next day or the day after that to complete the job despite Issac telling me the job would be complete in a day and a half. No call was made to me regarding this, I had to call the company. I was not impressed but I let it go. Issac arrived at my house after the work was done with a whole new attitude, he was abrupt, showed a bad attitude when he felt I didn't understand a question he asked me twice and didn't ask me if I was satisfied with the job, just if I liked the color. He was not the humble and genuine man I met during the quote. Upon his inspection of the job he found several small screws left from the job and made a huge deal about this finding telling me he was going to reprimand his employees for not picking them up. A very small deal to the receiver of professional workmanship but the huge deal was the owner not taking 10 seconds to phone me and tell me that my work was not going to be done on schedule. I will not recommend this company despite a friend asking for the business card, not because of a few screws on the ground but because of the abrupt change in attitude in the owner once the job was done and making such a huge deal about his employees leaving a few small screws on the ground when it was his behavior which turned me against this company.

Isaac MacMillan from Eastern installed our eavestroghs about 3 years ago, and did an excellent job. They've worked extremely well ever since. But the real story here is after sales service. When we had a big tree trimmed, a branch fell on the corner of the eavestrough and damaged it. Isaac responded to our panic call in less than 2 hours and got up on the roof and repaired the damage, at no charge. His service is outstanding

I had a plugged downspout and was unsure what else could be wrong. I found Eastern Eavestroughing on HomeStar and sent them an e-mail. With in 24 hours Isac replied and came to look at my issues. He is amazing. He did not try to sell me anything I did not need and resolved my issue quickly and professionally. I have would highly recommend Isac and Eastern Eavestrough to anyone.

I noticed that the drain from eave on the East corner of the house had come away from the roof.

I called Issac and he promptly came over. He said he would fix it for $350 but strongly recommended that I replace my 25 year old eaves. I saw what he was talking about and agreed with him.

His staff came over on the appointed day and they did the job.

They reduced the number of down drains as Issac said it is better to route them with gradations rather than have multiple downspouts.

Since the installation, we have had a few snowstorms this winter and rain and they seem to be doing just fine.

Issac promised that as long as I have his number, he will be there for my eaves and I plan to hold him to that.

I received a quotation from Isaac MacMillan within the same day I contacted him. The service and work was conducted in the most professional and courteous manner. The eaves troughs & down pipes were replaced within a day, and the premises was left clean afterwards. I would highly recommend Eastern Eavestoughing for their work and price factor.

Contacted Issac via a google search..He answered the phone and promptly came over for a quote. 18 hours later i have eaves and gutters on my new garage in whitby..Work looks great! Great phone manner and excellent service ..U can trust this guy..

We needed to get our problem eavestrough replaced so after several calls we decided to give Eastern a try. We were very impressed with their professionalism, honesty, and at the end their workmanship too. They listened to us, gave us what we wanted, the colour we wanted, even fixed our problem with one of the downspouts in the wrong place, and did it all in just one day! I would most definitely highly recommend this compan to anyone that asks because of not only how great a job they did, but the care they too in everything they did. Way to go Eastern...!

We recently had a situation were work on our home was done incorrectly and not up to standard, we contacted Eastern to come in and finish a job that had already been started and needed completing. After having experienced shoddy work, it was a pleasure to deal with competent and courteous contractors.

We thank you, and highly recommend you.