Emerald Kitchens & Design

Terrible. So...Im obliged to write 30 words. My $55k (excluding appliances) project was done in 2-3 weeks in 2015-2016. At the end when a celing trim was missing all they cared about was getting their last cheque when the work wasnt completed. It took another 3 months to get trim. Whithin weeks island drawers didnt close well and i was told it would be $100 for them to come and fix. Michele all chummy at beginning but in the end didnt care about me. Said she was going to come for pictures but never did....what does that say?

Incredible experience after failing to work out a proper design and budget with five other contractors! Our design lead Michelle was simply spectacular! Wayne, the owner is an absolute gentleman and a man of his word. All of the staff who built our dream kitchen were professional, curtious and clearly enjoyed their work and the pride of quality work. All were awesome, but a serious shout out to JT....what a lovely guy.

Designer Bonnie came up with 2 amazing plans. Absolutely loved them, but price came in $20,000.00 more than other quotes we received for same work involved. Our budget was $50K, so $20K over budget just wasn't feasible for us. Our gas fireplace installer stated he worked in homes that Emerald did & they were very nice.

Recently Emerald Kitchens & Design put a new kitchen in our cottage. The expertise, the quality of the cabinetry and workmanship was beyond our expectations. We now have a beautiful place to entertain our family and guests. Thank you Emerald Kitchens for everything you have done.

Emerald Kitchens & Design recently renovated my old tired kitchen into a spectacular vision. Lori, our designer, Chris the Project Manager, the installers and Wayne (owner) were professional, helpful and careful to listen to any concerns we had. They walked us through the entire process so there were no surprises and we knew exactly what to expect. We have had so many compliments on our gorgeous kitchen and the work done by Emerald Kitchens & Design. We would highly recommend them.

We considered several different companies and decided to go with Emerald Kitchens as it became apparent that they had the most experience. They offered unique suggestions and solutions to some of the difficult design issues. Wayne, the owner over-saw the entire project from start to finish. JT and his installation crew did a meticulous and professional job. All concerns and a couple of changes that we wanted to make were dealt with cooperatively and to our complete satisfaction. Furthermore, Emerald Kitchens went above and beyond when weeks after installation we noticed a subtle manufacturer's defect in one of the doors. We sent Wayne a message on a Saturday evening.- Wayne was in our kitchen Sunday morning and he immediately told us he would order a new door - and of course he did.
All materials are of very high quality. Our Kitchen is gorgeous and we love it.. We would have no hesitation whatsoever to recommend Emerald Kitchens - TEN STARS all the way!.

I wish I could recommend this company but behind the hype and glitz, I found Emerald (Burlington) did not deliver as expected. Do your homework before getting involved. Check reference sources such as online reviews, the Better Business Bureau, the HHHBA, friends, etc., for accredited general contractors that you can trust. Bottom line: It is my view that you can probably get superior customer service, comparable cabinet quality and a company that delivers the satisfaction in your finished kitchen that you pay for and deserve, pretty much anywhere else.