Mr Kitchens Ltd

Kitchen & Bathroom - Cabinets & Design
Ottawa ON K2G 1E5
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HomeStars  >  Kitchen & Bathroom - Cabinets & Design in Ottawa  >  Mr Kitchens Ltd  >  Terrible service, terrible quality
Private User
Private User
Private User reviews Cumberland, ON
0/10

Terrible service, terrible quality

MR Kitchen was hired by our contractor for our new built home. So we had no choice but to go with MR Kitchen.
They broke our backsplash tile in multiple places while installing our kitchen cabinets. Countertops have cracks in the surface, and are not installed properly there are gaps underneath. Boxes are a difference shade of colour from the cabinet doors. all shelves have chips and knicks along the edges. We added a valance for $800 which ended up just being 5 pieces of plain melamine, which had the same chips and knicks along it as the shelves. the microwave shelf was not secured properly, and completely fell out, almost landing on my child.
Our bathroom, we upgraded to higher countertops. MR kitchen installed the shorter ones originally. had to come back, when they did again delivered a second set of the shorter countertops. Then 3rd times the charm the correct counter top height, but while taking out the shorter counter and cabinets, completed wreaked our walls and trim in our bathroom. treated the removal like a Demo. did not make any repairs for the parts they ruined. Also left their tools on our high gloss floor tiles, leaving many scratches and grooves. Luckily they did take off their shoes when coming into our home.... only to then go outside afterwards back and forth in their sock feet. bringing small rocks from the construction outside onto our tile, scratching things further.
While installers were in our home they continuously told us stories and had many rude comments towards our contractor, and their job in general. very unprofessional.

Approximate cost of services:
$24,000.00
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