I kept putting off having the two main input water valves replaced, which have been inoperable since moving into my condo 11 years ago. Because I was told by two other plumbing companies which provided services for different reasons over the years, that in order for this work to be done, the whole building's input water supply would have to be turned off! So recently, our Management Company notified all the building residents that our main water supply would be cut off for the day, in order for their plumbers to do extensive repair work on various water lines in the basement. So I jumped at the opportunity for my own work to be done the same day, and called Mr. Rooter (because I had used them last year to clean out my kitchen drain and was happy with their work). They were very accommodating and understanding of my problem and sent Jason S. to do the job in a timely manner. Jason discussed with me all that had to be done before he replaced the valves, (and I know that valves don't come cheap) and completed the job proficiently and competently. So I'm a happy camper right now!! Jason also gave me a $25 Senior's discount. In future, I will definitely call Mr. Rooter for any plumbing problems and ask for Jason S. to do the job for me!