Simpson's Carpet & Flooring Centre

Very poor customer service. My job was not a big one and I was treated with very little regard. The price of my carpet also changed during the process. The sales guy Arman knew I wanted the carpet, I guess that's why he thought I would pay whatever and accept horrible customer service. They don't know how to treat customers.

Had the old basement carpet replaced as well as stairway leading to side door. The carpet in the basement is ok, the berber is not holding up well especially on the stairs. Its only been approx. 2 years.
The vinyl job on the stairs and landing is the worst professional job I have ever seen. The installers left glue residue all over and its very hard to get off even to this day.
We had to go extra vinyl also as the owner or owners son who measured did not calculate properly so not enough carpet was brought.
Overall very unprofessional since new owners took over, will not use again.