We were traveling and saw this store and thought we would see what they have. They were quite helpful and so we purchased a humidifier for our child's room only to bring it back to our home two hours away and find out it leaked! Of course we were not at all happy about that but brought it back and after some convincing they were willing to give us a gift card for their store so that we could purchase something at a later time as we didn't have time then to shop. Just recently we went back and were able to purchase something else which has worked quite well and was a great value for the price we paid.