Sun Coast Window And Door Co Ltd No Longer In Business

We recently had our old front door replaced by Sun Coast and the experience was excellent. After about half of a dozen quotes, we dealt with Rick as our Sales Rep. A difference that we found with Rick, besides being friendly and professional was that he had all the sample to show us so we could see what we were choosing. This wasn’t the same for the other Sales Reps from the other companies. Rick even followed up after the installation to ensure that we were satisfied.

Richard and Mark did the installation - again very professional, friendly and courteous. We were impressed with that they came in, did the job and cleaned up afterwards. They noticed a couple of nicks on the paint on the door and showed us right away. They didn’t try to hide it. One of our neighbours had a front door replaced by another company. The job was the same as ours – brick to brick replacement. The other company took 12 hours and Sun Coast was done in about 4 hours – all insulated, leveled, caulked, cleaned, etc. Looks beautiful!

There were a couple of things that we had to call for service – the foam insulation we guess still wasn’t dry so it popped out of the caulking and the front door bell stopped working. We called Sun Coast and left a message. As this was Saturday night, we left a message on their voice mail. Isaac (the owner) called us back first thing Monday morning, as did Richard, the installer. They scheduled an appointment with us and they showed up promptly, did the repairs and as with the installation, made sure everything worked properly again.

As for the little scratches, they tried to touch them up with touch up paint that came with the Trutech door but we were not fully satisfied. So, in speaking to Isaac he gave us the option of sending the door back for another one or adding a kick plate. We choose the kick plate option and are looking forward to having it installed by them.

Based on our experience with Sun Coast Window and Door, we would 100% definitely deal with the again!! :) Joe C in Scarborough, ON.