First impressions were extremely accommodating and professional. From the first phone call to CST where I spoke to Debbie she was very pleasant and helpful. I explained our needs and she was able to answer all our questions regarding CST services. With in 30 min we received a call back from Craig and he was able to meet with us the same evening!! He was very knowledgeable and at no time did we feel any high pressure sales. Craig provided several options to meet our home security requirements and took the time to look closely at our existing alarm system. Without trying to up sell us Craig explained our current system was still useable and could be adapted under CST's monitoring solutions. The only changes recommended were to upgrade the smoke detectors which were more 10years old. With saying all this we had NO PROBLEMS signing with CST right away! The following day Dave arrived to install the new detectors and re program are existing system. Dave took the time to repair serval window contacts and insured everything was fully functional. Installation was amazing and NO MESS! Left behind. Before leaving Dave explained everything clearly to us and answered any other questions. Over all the experience was outstanding and we look forward to doing business with CST and have them monitor our home! Thank you so much :)
- Approximate cost of services:
- $250.00
- Company Response
Thank You Jen for the kind words. It truly was a pleasure working with you and Dave (despite the bad choice of hockey teams). We look forward to a long lasting relationship and look forward to surpassing your expectations. And don't forget should any questions or concerns arise, do not hesitate to contact us.
Craig Paw-Sales Consultant