Roofmaster Ottawa

Roofing
Ottawa ON K2E 6V4
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HomeStars  >  Roofing in Ottawa  >  Roofmaster Ottawa  >  Roofing: Reshingling
CDM from Ottawa
CDM from Ottawa
4 reviews Ottawa, ON
7/10

Roofing: Reshingling

Had a number of quotes from reputable roofers reviewed on HomeStars. Ended up going with Roofmasters because of our positive experience dealing with Guy Lemire. Took awhile to book the installation of new shingles. Installation took place early November 2013. Went with the 25-year asphalt shingles. Roofing crew was young, but pleasant to deal with. Respectful and informative. Overall quality of the installation was good, but not excellent. Some work wasn't fully completed (missed a section of drip edge, corner shingles not installed properly) necessitating a return visit by Byron who was the foreman for our job. There were some other organizational issues that didn't really impact on us, but lengthened the stay of the work crew (skid for shingle and roofing waste was a day late, air compressor for the nail guns ran out of gasoline, etc.). Cleanup along the side of our house where we have interlock was fairly good, but there were numerous nails and building scraps in our front garden plot and backyard, and a handful of nails on the roof on both sides (semi-detached bungalow). The shingles on the hips of the roof are not as straight as they could be. Some of the shingles aren't laying as flat as they could be. Have to wait until the summer to see if they flatten out in the heat. I expect the followup service (if necessary) should be fine.

Approximate cost of services:
$5,800.00
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Company Response

Hi Colin, Thank you for taking the time to do a review for us. I'm glad that even though some areas may have been overlooked, Byron returned promptly to fix any outstanding issues. I talked to your foreman Byron this morning and he said he'll gladly come back if there are any other things you would like him to check out. Yes it is normal for architectural shingles installed at this time of year to not sit entirely flat. As soon as we get some warmer weather it will for sure flatten out. If not let me know and Byron or I can come take a look. If you'd like to discuss further, please do not hesitate to contact me at kershanb@roofmaster.net or on my cell at (613)371-8278. Thanks again for posting your review. Kershan Bulsara