I called Elmer's last week to arrange for a septic tank pump-out at our cottage. I was told that the driver would be there on Wed June 16 between 8 and 830am. Jeff (driver) was at our property at 8am. It was a lot of work for Jeff to haul the hoses up and down a steep embankment, but he did the job professionally and with a great attitude. Thank you Jeff. I was very impressed with Elmer's, and their staff team, from the first call last week to completing the job on time and in good order today.