In March 2016 our building on Main Street suffered a massive flood in the crawl space. The roof was leaky and the drainage system needed a total reconstruction, inside and out. After an unsatisfactory intervention by Milano Plumbing, I was eventually referred to Kai at Kerrisdale by Reid Brothers Plumbing, a highly recognized and reputable firm. I was impressed with Kai's knowledge and professionalism from the outset. After assessing the problem Kai asked for a few days to decide on the project. After committing, Kai provided me a plan, a cost estimate, and kept me updated on progress throughout the reconstruction period. long story short, Kai and his team completed the project in three weeks, on budget, and to my every satisfaction. Consequently I commissioned Kerrisdale to rebuild our roof. True to form, Kerrisdale completely satisfied on this work order too. In the course of the last 11 months I've contacted Kerridale for various troubleshooting repairs to our building. In every case they have responded promptly, responsibly, and professionally. In summary, I'm pleased to offer Kai and his crew at Kerrisdale an unreserved, enthusiastic endorsement from a satisfied customer!