We saw Uptown doing some work in the neighborhood and it looked really nice! Had Cory over to look at what we needed (new patio in the back yard as well as front walkway. Price was right and we hired him. He did a good job, we were satisfied! That was late summer 2013. In March 2014 we noticed that 2 stones (one larger one and one smaller one) had cracked in half. We contacted Cory by email and phone at which time he promised he would be by to take a look and replace them. No show. We tried several times during spring and summer to contact him but no luck. The invoice noted a 3 yr warranty/guarantee on their work. Nope, not even a year. If Uptown had followed through with their guarantee and replaced the two stones we would have given them a glowing report.
- Approximate cost of services:
- $4,000.00