Roussel Eavestrough Distributors Ltd

Very pleased with the work overall. Ross was very accommodating when scheduling the install. Rick did the installation, very knowledgeable and experienced. They listened to my requests and acted immediately on my preferences.

This company replaced all eavestroughs including gutter guard. The downspout from the roof to the ground has pulled away from the house. Upon examination there were no plugs used, with the method used there is no way to repair without removing the collar around the downspout. I called and spoke to the receptionist and left a message for Service, it took two weeks and Service did not call back, the Receptionist called back to tell me they would charge $125.00 to replace the screw that was not iniatally properly installed, there are other issues with this job that I find very disappointing, especially after looking at my neighbours which is substantially better. He has features that were not offered or discussed as options, I am very disappointed especially with no return call from Service to explain the simple issue which was caused by their workmanship

Excellent job. We had these installed about a year ago, and everything looks and flows very well. Gutter guards are great as we have trees with lots of leaves. The company was excellent to work with, very honest. We called them again this month because we got an exemption for one of our downspouts from the city, and wanted it put back into the sewer. Gavin called me back right away and had someone over within a week to do this very small job at a very minimal charge (just over $100). Very happy with their work, their honesty, customer service and their follow-up.

Recommended Roussel in November 2016 to replace eavestrough and downspout on the entire house at my parents. Work was done professionally and new troughs look and perform well. Very fair and competitive price. Definitely recommend.

The company was excellent to deal with. Gavin came to our house a couple of times and responded to all of my phone and email inquiries while I was researching which company to choose. I shopped around a lot. Their final price was very competitive, and they provided good quality product. The installers were very friendly and professional, and accommodating. They completed little fixes and cleaned up afterwards. Everything looks great. Have already recommended them to my friends and neighbours.

I came across Roussel Eavestrough through Home Stars. I received several quotes and Roussel was very competitive. I dealt with Malcolm who came to meet me at my home and was very professional every step of the process. He was detailed and was very impressed with his professionalism, and never once felt pressured to make any immediate decisions. He always contacted me exactly when he said he would, and kept me informed throughout the installation process.

It took me a few weeks to decide on which company to go with... All were pretty competitive but what I based my decision on was the professionalism of Malcolm along with the materials/products they used.

I compared samples and products between all quotes I received. Trust me when I say this... Roussel materials and products are FAR MORE SUPERIOR than the competition!!!!!

Once we agreed to have Roussel perform the work... Malcolm outlined the process and timeline. Everything was exactly as he said... Greg the siding installer is an absolute wizard and his attention to detail was 2nd to none. Glen who came to install my doors was lightening quick and did such a great seamless job.

All waste was removed and my wife and I couldn't be anymore happy with the professional service we received from Roussel.

We have turned into Roussel advocates.

Thank you Malcolm and your team.

Emil and Nicole

Did a good job, but started the job one day and didn't finish it until 2 weeks later and after a lot of complaining. Also, they charged my card before the job was complete.

neighbour recommended sergey. he came the same day to give a quote, and it was a saturday. he completed the downsprout a week later, as discussed within 2 hours. no issues. nice and professional gentleman.

These guys were fast and professional from the beginning to the end. Their prices compare favourablely to their competitors. I love how the eavetroughs look and function. We opted for the high end leaf guard and have not been disappointed so far. I just wish I could have done the soffits at the same time.

I had my eavestrough and roof replaced a couple of years ago. A section of the facing fell off. When requesting the installers return to fix the damage, they could not understand that i wanted to be home while they did the repair. they are not responsive to requests of the customer and the customer's schedules. They seem to make it a priority that the installer lives at the other end of the city rather than focusing on when the customer is available.