Pete The Plumber

Plumbing
Calgary AB T2C 2K2
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Plumbing
Pete The Plumber
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90%

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Reviews for Pete The Plumber

Average customer rating:
9.1 10 (338 reviews)

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Rosemarie in Calgary
Rosemarie in Calgary
5 reviews Calgary, AB
0/10

Complete Bathroom Renovation

Our experience with Pete the Plumber was a nightmare. We were told it would take 6 days to renovate our bathroom and it took 6 weeks. This was the only bathroom in our home. To this day I have a toilet that won't properly flush (second one installed by pete that didn't work properly) and the faucet in the bathtub can be moved by hand (hasn't been attached to anything behind the wall). We went through many different teams of "plumbers" during our 6 week stint - I don't believe any of them had every done plumbing or renovations before. I would leave distinct instructions with a team only to come home from work to a different team who knew nothing about what was to be done. For example, I had to have 2 different countertops installed because I left instructions indicating where I wanted the sink holes drilled with one team and a different team installed and put holes in the wrong place. I requested that all the framing be treated for mold (it was evident there was some starting - our home was built in the late 50's). When I arrived home and all the drywall was on I asked if the framing had been treated - the response was they had treated with bleach instead of kilzit - no sign of bleach anywhere, not a bottle, not a scent - it was never done. One team installed cabinets and when the cabinets didn't fit the installer just left them sticking out from the others about 2 inches from the wall - when I asked him to fix this he told me he'd have to take everything apart again - well yes!! The final straw was after all was said and done we realized that all of our copper piping had been stripped out of the basement and replaced with plastic piping. We have renovated our entire home - this was the WORST experience I have ever had with contractors of any kind. Are we happy with the results - NO - every time I flush the toilet I am reminded that we were taken by this guy. I have steered many friends away from this company.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
I called Jackie as she suggested (in January). I'm still waiting for a call back. It's now March.
Any advice to offer fellow homeowners facing a similar project?
Take your money somewhere else if you are doing a complete reno.
2 of 2 people found this review helpful.
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Company Response

We want to take this opportunity to apologize for your negative experience, and we would love to address all of your issues. Unfortunately we do not have enough information from the above complaint to determine which customer you are. Please contact us at the office and Pete would be happy to do a site visit or discuss this matter.
Sincerely

W.V in Calgary
W.V in Calgary
3 reviews Calgary, AB
0/10

Vent stack replacement & hot water tank

The estimator missed the first appointment and was a week early on the 2nd.The guy who replaced the vent stack damaged my bathroom drywall taking the old one out and the two drywall repair people they referred me to never did show up.
The guy who replaced my water tank knocked over his torch and burned my laundry room lino............NEVER AGAIN!!!

Approximate cost of services:
$1,700.00
2 of 2 people found this review helpful.
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Company Response

I want to apologize for our late response as we are new with Homestars, but we take all feedback very seriously. Please call the office, and we would be happy to discuss your experience and do our best to rectify the situation

Bernadette in Calgary
Bernadette in Calgary
2 reviews Calgary, AB
8/10

repaied bathroom sink plumbing

He was there fo an hour and didnt charge for his time and he only charged when he came back to complete the work. He did a great job was helpful an informative fast and friendly. Thanks! I will recomend his services.

Approximate cost of services:
$110.00
0 of 1 people found this review helpful.
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teirney in Calgary
teirney in Calgary
1 review Calgary, AB
8/10

furnace and hw tank inst.

He came in and did a really good job of step by step instructon of what he was going to do and did exactly that. He was fast and efficient. Great workmanship and no issues since! We are very satisfied with quality and value for our dollar. I would recomend him to everyone!

Approximate cost of services:
$5,000.00
0 of 1 people found this review helpful.
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C. Dolan in CALGARY
C. Dolan in CALGARY
1 review CALGARY, AB
8/10

Repaired burst pipe

It was -40C and out pipe had burst. They came out and midnight and completed the job very efficiently, professionally. They came out despite other plumbers did not want to without a premium up front.

Approximate cost of services:
$500.00
0 of 1 people found this review helpful.
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ed in the signal hill
ed in the signal hill
1 review Calgary, AB
2/10

serivce call install hot water tank

Not very experienced. The work too way to long for the simply procedure that it was. The plumber did not clean up after himself. The jobsite was left a mess. Didn't have a lot of product knowledge.

Approximate cost of services:
$1,000.00
2 of 2 people found this review helpful.
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T and M in Calgary
T and M in Calgary
6 reviews Calgary, AB
7/10

Kitchen Sink

They did an excellent job and had good people skills, it is just pricey. They came in and did the repairs right away, I only had to wait until the next day but they fixed it and so far no further problems

Approximate cost of services:
$300.00
0 of 1 people found this review helpful.
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Brian in Calgary
Brian in Calgary
4 reviews Calgary, AB
10/10

Leak in shower

Called them with a leak coming from a top floor shower. They arrived within hours. Plumber was quick, clean, communicated clearly and very straight forward. Fixed the issue and also addressed some potential future problems. Put me at ease. I would definitely use them again.

Approximate cost of services:
$275.00
0 of 1 people found this review helpful.
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Wayne Crawford in Calgary
Wayne Crawford in Calgary
1 review ,
10/10

Replace hot water tank

Extremely helpful on a Saturday when my hot water heater was leaking. Cost was $1000.00 cheaper than a competitor. Clean neat work. Also replaced lines under sink at a later date. Clean neat work - Wayne was great at what he did. Highly recommended.

Approximate cost of services:
$800.00
0 of 1 people found this review helpful.
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Company Response

Wanted to say thank-you for the great review, and glad we were there when you needed us -

Shari in Hawkwood
Shari in Hawkwood
1 review Calgary, AB
10/10

Plumbing repair and replace after a flood

Pete the Plumber had someone out to our home ASAP during a plumbing flood. Nigel was sent and was clear about pricing and expectations, additionally he was readily available via cell phone when I couldn't be in the home. The work was done with care and no time was wasted talking. Thanks Nigel!

Approximate cost of services:
$2,000.00
0 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pete The Plumber

Pete The Plumber has been in business since 1999, and prides itself on fair pricing, and great service. We offer services for all your plumbing and heating needs. We have 24 hr emergency service and a new showroom where you can actually see fixtures working -Visit us Tues-Fri 10-6 and Sat 10-2

CATEGORIES
Plumbing, Heating & Air Conditioning, Water Filtration & Purification, and Solar Panels
WEBSITE
http://www.petetheplumber.com
RETURN POLICY
Visa , Mastercard, Cheques and Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2yrs parts and labor warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.