We had work done on our home in 2015 by Shaw Construction. We noticed this winter that there was excessive amounts of water and/or ice build up on our bay window, but figured it must be condensation. Fast forward to this summer we decided to investigate it more. After having two other professionals come to look at our window, we have found Shaw Construction did not install flashing above our bay window, so the water has been sitting in our siding, slowly draining into our window, rotting the wood and potentially the structure underneath. The two other professionals we had in both agree the exterior above this window was not done properly, and there is extensive damage and potentially mould.
My husband called Shaw Construction Thursday, September 3rd 2020, and spoke to a lady whom said she would pass along his message to the estimators. He followed up with an email direct to Johnathan on Friday September 4th, 2020. As of yesterday, we had not heard back so he called yet again and spoke to a lady whom said she would pass along the message to the estimators. As of today, we have not heard back.
They claim to have a 10 year workmanship warranty, but it seems they don’t often follow through with that. I’d be very weary of hiring them to do any work. Either they are very busy, or they are avoiding us.