Air Solutions

Heating & Air Conditioning
Whitby ON L1N 2B7
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Reviews for Air Solutions

Average customer rating:
6.1 10 (39 reviews)

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LisaK
LisaK
1 review Whitby, ON
10/10

Furnace, Air Conditioner & Tankless Hot Water Heater

My husband and I purchased a new furnace and air conditioner from Air Solutions about 3 months ago. The staff was knowledgeable and very accommodating. The in home consultation was very informative and not rushed; our consultant was very in tune with our needs and patient with all of our questions. They installed everything on a Saturday. The technicians were very tidy. Overall, Air Solutions was there to help us make an informed decision and help us be environmentally conscious in the process. It was such a pleasant experience that we returned to Air Solutions a couple weeks ago to purchase a tankless hot water heater. Who knows, maybe we will be back again in the near future for a fireplace.

Approximate cost of services:
$10,000.00
0 of 1 people found this review helpful.
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Company Response

Air Solutions is pleased that our service has made you a repeat customer. That certainly speaks volumes to the quality of service that we aim to provide all of our customers with. Thank you for your patronage.

David Newmarket
David Newmarket
1 review Newmarket, ON
0/10

replacement fireplace

Six months to install a fireplace. Calls not returned, the wrong fireplace installed- not the one we chose. My wife was in tears. They even threatened not to pay the contractor if he didn't pick up a cheque from us. Be very careful when choosing this company.

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Green in Pickering
Green in Pickering
2 reviews Pickering, ON

First Review

0/10

Repair air conditioner that isn't cooling

After calling several companies, it became apparent that they all charge at least $80 just to come to your house. Any repairs they make would be over and above that. It was at the beginning of the summer season when I called so I went with this company as they could come the soonest.

The repair man spent quite some time both at the basement unit and at the outside fan trying to figure out the problem. He even had another person come and look at the fan unit outside. He finally decided it was the condensor. He said he would see if it was on warranty and get back to me but it could be as much as $900 to repair. I never heard from anyone from this company again.

I gave up waiting to hear from this company, so I called another company in. This time the repair man was there for 15 minutes before telling me the problem was fixed and he was ready to leave. He told me it just need some more coolant and had a small leak outside which he had repaired.

I can understand companies charging service fee charges to avoid frivolous calls but to charge and not be able to do the the work is just like robbery.

Approximate cost of services:
$103.95
1 of 1 people found this review helpful.
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More about Air Solutions

Air Solutions helps bring more comfort to our customers’ homes by providing them with high quality Cooling and Heating products and services. Our core offerings include: Gas Furnaces, Air Conditioning, Tankless Instant Water Heaters, Designer Gas Fireplaces, and equipment Repairs and Services. Our teams possess technical excellence and a great ...
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