Salter Electric

Electricians
819 Contour st Ottawa ON K1W 1G2
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Salter Electric
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94%

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Reviews by rating (past 12 months)

Reviews for Salter Electric

Average customer rating:
9.8 10 (61 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
2/10

Laughed at when I called.

I submitted the web form outlining the issue (suspected wire damage in our attic). I received no callback, so I called in inquire, in the event that my form was faulty.

As soon as the gentleman on the phone heard the issue, he said he wouldn't help because he didn't want to climb into an attic in summer temperatures (agreed and I empathized. I have some flexibility and understanding for this issue), nor did he want a fire damage charge against his liability insurance. The laughing tone with which he stated the last reason for refusing service was disheartening and unexpected. There was no opportunity for a longer discussion, no patience, no courtesy. I wish I had had the opportunity to experience their supposed excellent service; now I will have to assume the worst. Disappointing.

0 of 1 people found this review helpful.
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Company Response

You cannot give a review when we never did any work for you. I kindly declined the job because we were too busy.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Electrical repair

Excellent, FAST service. My outside plugs and basement lights weren’t working. They came quickly and had a look and saw the problem immediately. It was fixed in no time with an extremely reasonable cost to me!!

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10/10

Fix gfci outlets and kitchen outlet

Experienced, very knowledgeable, fast, friendly, and priced right.
Fast response to quote. Price quoted was exactly what was charged. Price was very reasonable compared to most.
Knew exactly what was wrong and fixed the electrical problem.
Was very efficient!
Would definitely recommend!

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Sher Luxenburg loves Salter Electric
Sher Luxenburg loves Salter Electric
0 reviews Ottawa, ON
10/10

Electrical Installations

Salter Electric is an excellent company. The staff was reliable, trustworthy, competent and the work is reasonably priced. The owner Steve is a lovely person and extremely kind. I would highly recommend this company.

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Company Response

Thanks Sher it's always a pleasure to work with you and good luck with your future endeavours.
Regards
Steve Salter

Philip in Ottawa
Philip in Ottawa
2 reviews Ottawa, ON
10/10

Replacement of light fixtures

Steve replaced 5 very old light fixtures for us, and did so quickly, cleanly, and as-quoted. Setting an appointment up was a breeze, and Steve even showed up early! I will definitely be hiring Salter Electric again in the near future.

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Company Response

Thanks for the kind words. Always appreciated
Regards
Steve Salter

Brant in Toronto
Brant in Toronto
0 reviews Ottawa, ON
10/10

Quality, Punctual and Professional

Steve and his team offered great service...arriving on time, clearly explaining and answering all questions with professionalism and courtesy. Work was spot on, good price and high quality. Very reliable group, great experience.

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Company Response

Thank you so taking the time to write a review and where please to assist you with your electrical needs. We look forward to working with you again with your next projects.

Reginald in Toronto
Reginald in Toronto
0 reviews Ottawa, ON
10/10

Replacement of switches and receptacles.

I am very satisfied with the quality of Salter Electric's work. The owner, Steve Salter is highly professional, knowledgable and efficient. He responded to my call immediately, and was very punctual. He diagnosed and repaired my faulty home switching and receptacle issues rapidly. I would not hesitate to call Salter Electric again, and highly recommend this company.

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Company Response

Thank you for taking the time to write a review, it was a pleasure working with you and hope to be able to help again with your future electric needs.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Modifying wiring in our home to meet today's ESA requirements

I have absolutely no hesitation recommending Steven of Richard Salter Electric Ltd. There were 2 issues of immediate concern, consisting of repairing a faulty circuit that cut off electricity to half of our upper floor, and replacing overhead neon lights in a basement office. He did these tasks at our first meeting. Impressed with his work, we engaged his firm to take on a major job of modifying each outlet of our two story home affected by aluminum wiring. All workers had to meet local health regulations imposed by the current pandemic. His crew arrived in 3 weeks, moved what had to be moved, and were finished in 8 hours.

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Company Response

Thanks David for the review ,we appreciate the work and would be happy to help you with any projects in the future.
Regards
Steve Salter

Kyle in Navan
Kyle in Navan
2 reviews Ottawa, ON
10/10

Living Room Pot Light Installation

Right from the get-go Steve was a pleasure to work with. From the quote to setup, he was professional and friendly. They did a great job getting the pot lights installed and cleaned up everything before they left. I'm thrilled at how quickly the turnaround was as well!

There's no doubt I would hire these guys again for any other electrical issues or needs that pop up.

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Company Response

Thank you Kyle for your kind words, we look forward to working with you on your future products.

Lori in Toronto
Lori in Toronto
1 review Ottawa, ON
10/10

Office Addition

We called Salter Electric to wire the new office addition on our home. Steve came by gave us a quote and we scheduled the work. all the work was completed on time and on budget. The staff even cleaned up beyond expectation.
You cant ask for a better electrical contractor.
We would not hesitate to use Salter Electric again.

Brian & Lori Cobb

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Company Response

Thanks for the kind words and look forward to working with you in the future.
Steve

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Salter Electric

Salter Electric, Inc. was founded by my father Richard Salter in 1965 and the company has continued to service Ottawa’s electrical residential and commercial service needs ever since. Our goal is to always provide an unsurpassed level of professionalism on the job. Customer service is our top priority and we ...
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