Superior Air Duct Cleaning

Hi Al,

Thank you for your review. As everyone may know, in the service industry things don't always run as smooth as we would want, but the most important thing is making sure we are accountable for what we do in your home. In saying that if something doesn't go as planned, we are always there to make it right. We really appreciate the review and repeat business and look forward to servicing your home in the years to come. Have a great day.

Hi Vito,

Thank you for your review on our company. It is always nice to get feedback from contractors and inspectors as it proves that we are performing up to professional expectations. We perform every service to the best of our capabilities and it is nice to know the hard work is occasionally noticed. If I am not mistaken I believe I scheduled one of your referrals last week. Thank you so very much for the referrals and the time that you put into your review. Have a great day and we look forward to providing future service to your and your clients for years to come :)

Hi Frank,
Thank you for your review. It is very nice to know there is a consistent level of service observed by our customers. We always like to engage with our clients and explain what we are doing and why. This helps the average person identify what should be going on during a professional service and helps them to ovoid being taken advantage of by poorly operated companies in the future. once again we appreciate your review and look forward to seeing you again in the future.

Hi Rhuan, Thank you for your review on the service you received a few days ago. I will be sure to forward your review to Jeff and Nestor as they will appreciate the feedback. Wishing you all the best this year and we hope to see you again in the future.

Hello Mrs Caldi, Thank you for taking the time to write a review on your experience with our techs and service. We appreciate the feedback as it motivates us to continue improving our efforts to provide the highest possible levels of service. I would also like to thank you for the referrals over the years and we look forward to servicing your home along with family and friends for many years to come. Wishing you all the best in 2019.

Hello Kostas, First of All Happy New Year...Thank you very much for your review. Your service was definitely interesting but I am glad that it all worked out and most importantly we lived up to your expectation. Sometimes pests take refuge in residential exhaust systems when caps are broken or missing all together. This will ultimately cause you issues as the nests these pests build will ultimately create blockages and unpleasant odours to back draft into the home. This is something that we do encounter on the regular and have developed techniques to remove the animals without harm and make sure they do not return with repairs and installation of pest guards. Wishing you and your family all the best in 2019.

Good afternoon Valana,
Thank you for sharing your experience regarding having your air ducts cleaned by our company. As I have previously mentioned, care for our customers property is among one of the most important aspects of our service. Along with doing a great job of course ;) Any advice or information we share with our customers is always free and is something we always try to give our customers in order to help you better understand how your system operate and how to properly maintain it. I am glad to hear about your positive experience and we look forward to seeing you again in the future.

Have a wonderful day.

Hi Paul, I believe the techs that performed your service were Jeff and Ardie. You can always reference the techs names on your furnace sticker that they leave at every service. Thank you for your review. I am glad to hear that the attention to detail on the Platinum Service was noticed. Although it is a bit more expensive there are customers that appreciate the extra work. Your recommendations are very kind and once again, thank you for being a return customer and we hope to see you again in the years to come.

Hi Frank,

Thank you for your review. We really appreciate your loyalty over the years as a customer. We have now been in business since 2004 and have noticed a very loyal customer base to the point where we recognize names and addresses. Having a loyal staff helps us keep in touch with our customers in a very familiar way. Thanks again Frank and have yourself a great day.

Hi there,

Thank you for taking the time to share your experience. Helder and Eric are great assets to our firm representing our core values as if they were owners. We take extreme pride in our staff and trust they represent the company the way it was built up. Honesty is paramount in any business, especially one that has been plagued by poorly operated outfits for years. Thanks again for your review and we hope to see you again in the future. Have a wonderful day.