We had chosen some hardwood with Maple Leaf but when we got it to the house the product didn't look as expected based on the sample provided by the hardwood company. Maple Leaf's customer service was amazing as they came back and picked up the hardwood and switched it out free of charge. They were excellent at helping us to get new product delivered on time for our project schedule. I wouldn't hesitate to use them again or recommend them.
- Approximate cost of services:
- $10,000.00
- Company Response
Thanks Will! We would love to take all the credit for making the exchange happen so quickly and smoothly but our vendors deserve the credit too. Because were family owned and operated we only work with the best suppliers because when we run into problems with materials we need to know our suppliers will back us up and take care of things promptly