Awnings By Rolltec

Awnings & Canopies
1 Moyal Court Vaughan ON L4K 4R8
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Awnings By Rolltec
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97%

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Best of 2021 winner 8 timesBest of 2021winner 8 times

Reviews for Awnings By Rolltec

Average customer rating:
9.7 10 (192 reviews)

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Graham from Toronto
Graham from Toronto
2 reviews Vaughan, ON
10/10

Awning Supply and Install

We needed a roll-up awning to cover a south-facing balcony. I contacted two companies during the COVID shutdown - the first one only replied after several attempts and seemed rather disinterested, but Helen from Rolltec replied immediately and we were able to discuss the options. We picked the style and size based on pictures that I sent her, and four weeks after a deposit was paid we had an awning. I can't yet speak for the longevity of the awning but it is exactly what I wanted and seems to be a high-quality product at a reasonable price. The installers were extremely efficient and courteous, so overall I cannot find any fault with the product or the company.

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Company Response

Thank you very much for your kind comments. Enjoy the awning. It came right in time for hot weather.

Dan & Kristy from Mississauga
Dan & Kristy from Mississauga
4 reviews Mississauga, ON
10/10

Backyard awning purchase and install

From purchase to install everything was great.
Helen walked us through everything on the phone and we made our selection and purchase.

The installers did a great job, clean and very professional.

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Company Response

Thank you very much for taking the time to leave us a review. We really appreciate it. Enjoy your new awning.

Private User
Private User
Private User reviews Toronto, ON
10/10

Awning - Supply and Install

The project was a motorized awning for a 20' X 6' townhouse balcony. Measurements were taken, rendering was prepared and approved, order was placed, installation was 4 weeks after order Product looks great, is easy to use.

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Company Response

Thank you very much for your review. We are happy that you had a positive experience dealing with our company. Enjoy your new awning!

Private User
Private User
Private User reviews New Tecumseth, ON
10/10

Purchase and awning install

The installer where super friendly and very good at their job..great people skills..very I was. impressed..product top quality very impressed with the whole operation..salesman was super nice and new his product well

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Company Response

Thank you very much for your review. We are very happy to know that you have enjoyed dealing with us. Enjoy your new awning!

Leo Marland from Toronto
Leo Marland from Toronto
3 reviews Toronto, ON
10/10

Great service on 20yr old awning

Rolltec have been to service our awning a few times over the past 7 years. Their staff have been very helpful and given us good advice both on the phone and for the service visit.
I'm impressed that they service their older awnings so well and keep parts for them.
Great to see their top rating on HomeStars - they deserve it!

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Company Response

Hi Leo, thank you very much for leaving us such a nice review. We are always happy to help our customers over the life of their awning. I hope you will enjoy it for many more years.

Pool Awning in Richmond Hill
Pool Awning in Richmond Hill
0 reviews Richmond Hill, ON
10/10

Awning Purchase and Install

Great installation team (Oscar and 'Big M'). Work and disposition were very professional and courteous. A very clean job! However, Rolltec reneged on the deal with price! Signed Purchase Order price was revised! I was given the option to cancel. That is not how to conduct business! As we had donated the old awning, we had no choice but to proceed. Extra cost was $273.00!
Update:
The GM, Helen reached out to me and explained the price revision was the omission of the HST and that it was an honest mistake and Rolltec had already 'split' it with me. I appreciated the call and accept that mistakes can happen. I no longer have an issue with the pricing. Awning looks awesome and functions extremely well!

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Company Response

Thank you very much for leaving us a review. Enjoy your new awning!

Pratap Mehrotra from Oakville
Pratap Mehrotra from Oakville
4 reviews Brampton, ON
10/10

Awning in the backyard

We have dealings with Rolltec for the last 20 years. During that time this is the third awning that they have installed. Every time there was and excellent service. Their product is much superior and lasts for a very long time. This time and the last I dealt with Helen who is the General Manager, She provided excellent service in the showroom last time and on the phone this time. The salesperson Nick was very good and explained all the requirements and details of the installation. The installer Oscar was knowledgeable and friendly and so was his assistant. In short I would not hesitate in recommending this company for quality product and installation.

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Company Response

Hi Pratap, thank you very much for your kind words. We really appreciate your business.

Mallqueen in Old Toronto
Mallqueen in Old Toronto
1 review Toronto, ON
10/10

Amazing Service

After our original awning (circa 1975) finally needed to be retired, we called Rolltec after reading their great reviews on HomeStar. Unfortunately, our order was impacted by the company's closure due to COVID-19 but there thrilled to have it so quickly delivered once they were able to begin installations once again. The crew arrived in masks and exercised social distancing during the install. The whole installation went very smoothly.

We love our new awning. A great investment considering that it will be the summer of the staycation.

Thanks!

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Company Response

Thank you and Stay Safe!

David J in Georgetown
David J in Georgetown
0 reviews Halton Hills, ON
10/10

Awning and Umbrella installation

At our previous home we installed an awning from Rolltec in 2001. It worked extremely well until we sold our home in 2019. For our new home, we needed an awning and umbrella. Rolltec has provided a beautiful awning and "Sunbrella". Very clean and quality installation.

Thank you!

1 of 1 people found this review helpful.
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Company Response

Great review David. Enjoy your awning and umbrella for many years to come.

Shuswap_outdoors  in Chase
Shuswap_outdoors in Chase
1 review Chase, BC
10/10

Fantastic

After years of deciding how to add some shade to our deck we found Rolltec and we were excited to see they had a roof mounting option. After contacting them online we had quick replies and straight forward answers to our questions. It didn't take us long to go ahead and place an order.

When the awning showed up, sooner then expected, it was well packaged and protected. The installation was straightforward and easy (other then the weight, it is a little heavier then expected) the awning is well built and sturdy and is exactly what we have been looking for.

Don't hesitate to order from Rolltec. You will be more then pleased with their customer service, knowledge, and product.

1 of 1 people found this review helpful.
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Company Response

Thank you very much for your comments. Enjoy the summer under your new Rolltec awning.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Awnings By Rolltec

Rolltec® awnings is the leading Canadian manufacturer of upscale retractable awnings. Since our startup in 1984, Toronto based Rolltec® has proven to be an industry leader in shading solutions by providing the highest caliber in both quality of products and customer service. Our superior work was recognized by numerous Awards of Excellence, Outstanding Achievement Awards, and Best Of...by Homestars.

Recently relocated to a larger 50,000 square foot facility in the heart of Vaughan, Rolltec® has its own engineering department, machine shop and computerized sewing operation.

What sets Rolltec® apart from other awning companies is that the majority of parts are designed and produced in-house. Rolltec® is the only Canadian manufacturer to fabricate spring loaded lateral arms themselves employing specially constructed machinery. Rolltec® awnings are crafted using proven European traditions combined with advanced North American technology and the best materials such as stainless steel and aluminum. To ensure we retain the highest quality standards, the sewing department utilizes automated operations that provide flawless stitching and seams on their resilient, acrylic fabrics. The on-staff Engineering team at Rolltec® is continuously perfecting all aspects of awning technology. Our engineers keep an eye out for advancements and implement leading-edge changes to their production. Many hours of comprehensive testing are completed prior to any new designs being introduced, which accredit to an impressive 10-year warranty.

Rolltec® services both retail customers as well as a vast network of distributors all across Canada. Our retail division provides free in-home consultations within our service area and can assist with every detail from taking measurements for a custom built awning to installation and service. Our retail division covers the following area: Toronto, North York, Richmond Hill, Thornhill, Maple, Woodbridge, Kleinburg, Scarborough, Markham, Unionville, Pickering, Stouffville, Uxbridge, Newmarket, Aurora, King City, Nobleton, Bolton, Caledon, Georgetown, Brampton, Etobicoke, Milton, Mississauga and Oakville. For inquiries outside of these areas please contact our office for further information or to locate an authorized dealer near you.

Based on many testimonials received from our clients, rest assured that your needs will be well looked after and you will be extremely pleased with your awnings as well as the level of service provided to you by Rolltec®'s team of experts. Our commitment to customer satisfaction allows clients to focus solely on enjoying their time outdoors worry-free.

CATEGORIES
Awnings & Canopies
PRODUCTS
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings Louvered Pergola Rolling Pergola
SERVICES
Sales, installation and service
BRANDS
Rolltec, ADALIA X3M, Bravo, Eclipse, Physique XL, Sombrano S+, Pergolino, drop arm, basket awnings, Somfy, Sunbrella, Sattler, Sauleda, Citel, Soltis, Glatz
STYLES
Retractable awnings Stationary awnings Sidepost umbrellas Giant unbrellas Louvered Pergola Rolling Pergola
SPECIALITIES
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings Louvered Pergola Rolling Pergola
WEBSITE
http://www.rolltecawnings.com
YEAR ESTABLISHED
1984
NUMBER OF EMPLOYEES
25
RETURN POLICY
All products are custom manufactured to customer's specifications therefore no returns accepted
PAYMENT METHOD
Visa, Master card, American Express, Debit, cash, cheque
MEMBERSHIPS
Industrial Fabric Association International
LIABILITY INSURANCE
Yes
DIPLOMAS
Numerous IFAI awards winner
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Prices start from $1000 and up depending on size required
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All fabrics come with 10 year limited warrantyFrame come with 5 to 10 manufacturer's warrantyEle
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.