Awnings By Rolltec

Awnings & Canopies
Vaughan ON L4K 4R8
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Awnings By Rolltec
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Reviews for Awnings By Rolltec

Average customer rating:
9.7 10 (255 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
10/10

Exterior Awning

Excellent service, delivered exactly as promised, installed swiftly, looks great, works great, I am thoroughly satisfied in every way with the product, service and installation. Highly recommend anybody who needs an awning should deal with Rolltec.

Approximate cost of services:
$4,500.00
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Company Response

Pleasure to have you as a customer. Best regards.

Sean
Sean
12 reviews Ajax, ON
10/10

Adalia X3M Extenda

after meeting with Nick at the showroom 3 weeks ago to installation today, I am completely satisfied with rolltech awnings. Nick was extremely friendly and professional in helping us choose the awning that would best fit the space we had. We went with the Adalia Extenda series ( 11ft width by 11'8" projection). The 2 installers today were again very friendly and professional during the installation . It looks awesome and I am looking forward to many years of using it..

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your lovely comments. Tomorrow is a nice sunny day and you will have a chance to test your new toy.

Geoff Heys
Geoff Heys
1 review Brampton, ON
10/10

Backyard Awnings

These were replacements for awnings we had installed 20 years ago by a different company. Rolltec's products and service are far superior to our original experience with their competitor. We would definitely use Rolltec again.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you very much for your comments. We always try our best delivering service to our customers.

John in Toronto
John in Toronto
2 reviews Toronto, ON
10/10

Adalia Extreme for Back Deck

Purchased a Adalia Extreme Protective Hood April 2011,
still 100% satisfied with quality, endurance, installation and after sales service.
After the first year, a slight adjustment to the tautness of the fabric was required. Helen, the General Manager, personally led me step by step over the phone. She was extremely courteous, knowledgeable and within minutes the awning was back to factory standards and continues to operate perfectly.
Just yesterday, the Somfy Wind Sensor stopped functioning. Dead batteries were suspected. No matter how hard Helen tried, I could not figure out how to access the batteries, and, in trying, ended up cracking the container.
At her insistence, I brought the unit to her, and within minutes she changed the batteries, provided me with a new container, gave me a big smile, and sent me on my way. No charge. Example of superb after "sales service" . A real first class company, with a caring General Manager who sets the tune.

Approximate cost of services:
$3,200.00
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Company Response

Thank you so much for your kind words. We are always here for you should you have any questions in the future.

MB (The Beaches, ON) in
MB (The Beaches, ON) in
1 review Toronto, ON
10/10

Awnings (2)

Being a perfectionist, Rolltec Awnings had the task of ensuring the two awnings we ordered were perfect. Not only did they meet our expectations, but went way beyond them. The awnings were produced and installed on time, and when there was an issue, they promptly returned to rectify the situation.
Rolltec's awnings are well priced for the quality product they provide.
Based upon our purchase satisfaction, we do not hesitate to recommend them to anyone looking for a reliable awning with down the road support.

Approximate cost of services:
$3,400.00
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Company Response

Thank you very much for your business and even a bigger Thank you for your great review. Satisfying a perfectionist is our specialty. Thank you for referring your neighbor.

Decker
Decker
15 reviews Toronto, ON
10/10

Excellent awnings and company

Our project began last fall, when we invited Rolltec to assess the feasability of a retractable awning. We live in a condo, with many restrictions and lots of glass.
Rolltec was able to provide an excellent solution, they worked with our engineer on how to affix the retractable awning to the building facade, and they guaranteed the price we had agreed on, as we waited many months for the condo board to OK our project. The installation went perfectly, the motor is quiet, the awnings are of excellent quality, and we couldn't be happier. Thanks Rolltec!

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Enjoy your awning and we are always here for any future awning needs.

Brian B in Riverdale
Brian B in Riverdale
5 reviews Toronto, ON
10/10

Awning (powered)

Great experience! Installation was on time and budget and done properly. I've called them since about a minor concern and Helen handled it wonderfully - they fixed the problem (not their fault) promptly and didn't charge for for the work. They are a pleasure to deal with and I recommend them highly.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Brian. We always take care of our customers.

Joan in Georgetown
Joan in Georgetown
5 reviews Halton Hills, ON
10/10

Motorized awning installation

Rolltec's general manager Helen was just wonderful in making sure everything went smoothly. Helen, the salesman, office staff and the quality of the installing team were all great to deal with, which is not surprising, considering that Rolltec, is the leader in it's industry.
We can't say enough about the installation team and the lead hand who is very proud of the quality of his work and he explained everything about the installation. We are extremely pleased with our awning and we certainly recommend Rolltec. Joan & Richard Georgetown

Approximate cost of services:
$3,200.00
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Company Response

Thank you very much. Another happy customer!

Peter and Helen K in
Peter and Helen K in
1 review Richmond Hill, ON
10/10

Awning 19.9 x 11.8

Both Roman and Helen at Roltec were very helpful in assisting us in choosing an appropriate awning and deciding on the features that we needed. We had looked around a long time and Roltec was by far the most knowledgeable. Their choice of fabrics is extensive. The best part is they are a Canadian manufacture and can provide support, should it be necessary.

Peter and Helen K

Approximate cost of services:
$4,400.00
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Company Response

What a great review! Thank you. Pleasure doing business with you.

Victoria P from Markham
Victoria P from Markham
3 reviews Markham, ON
10/10

Awning Installation

I ordered a motorized retractable awning for my south facing back yard patio to keep the sun from shining in the sliding glass doors during the hot summer weather and provide some relief from the sun on the patio. The awning was custom made to my specifications in the expected timeframe. Installation was exactly as scheduled and the awning very securely attached to the wall. From beginning to end the experience went smoothly and I would highly recommend Rolltec both for the quality of their product and their customer service.

Approximate cost of services:
$3,700.00
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Company Response

Thank you very much for your lovely review. We take awnings seriously and look after each customer needs. Enjoy!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Awnings By Rolltec

Rolltec® awnings is the leading Canadian manufacturer of upscale retractable awnings. Since our startup in 1984, Toronto based Rolltec® has proven to be an industry leader in shading solutions by providing the highest caliber in both quality of products and customer service. Our superior work was recognized by numerous Awards of Excellence, Outstanding Achievement Awards, and Best Of...by Homestars.

Recently relocated to a larger 50,000 square foot facility in the heart of Vaughan, Rolltec® has its own engineering department, machine shop and computerized sewing operation.

What sets Rolltec® apart from other awning companies is that the majority of parts are designed and produced in-house. Rolltec® is the only Canadian manufacturer to fabricate spring loaded lateral arms themselves employing specially constructed machinery. Rolltec® awnings are crafted using proven European traditions combined with advanced North American technology and the best materials such as stainless steel and aluminum. To ensure we retain the highest quality standards, the sewing department utilizes automated operations that provide flawless stitching and seams on their resilient, acrylic fabrics. The on-staff Engineering team at Rolltec® is continuously perfecting all aspects of awning technology. Our engineers keep an eye out for advancements and implement leading-edge changes to their production. Many hours of comprehensive testing are completed prior to any new designs being introduced, which accredit to an impressive 10-year warranty.

Rolltec® services both retail customers as well as a vast network of distributors all across Canada. Our retail division provides free in-home consultations within our service area and can assist with every detail from taking measurements for a custom built awning to installation and service. Our retail division covers the following area: Toronto, North York, Richmond Hill, Thornhill, Maple, Woodbridge, Kleinburg, Scarborough, Markham, Unionville, Pickering, Stouffville, Uxbridge, Newmarket, Aurora, King City, Nobleton, Bolton, Caledon, Georgetown, Brampton, Etobicoke, Milton, Mississauga and Oakville. For inquiries outside of these areas please contact our office for further information or to locate an authorized dealer near you.

Based on many testimonials received from our clients, rest assured that your needs will be well looked after and you will be extremely pleased with your awnings as well as the level of service provided to you by Rolltec®'s team of experts. Our commitment to customer satisfaction allows clients to focus solely on enjoying their time outdoors worry-free.

CATEGORIES
Awnings & Canopies
PRODUCTS
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings Louvered Pergola Rolling Pergola
SERVICES
Sales, installation and service
BRANDS
Rolltec, ADALIA X3M, Bravo, Eclipse, Physique XL, Sombrano S+, Pergolino, drop arm, basket awnings, Somfy, Sunbrella, Sattler, Sauleda, Citel, Soltis, Glatz
STYLES
Retractable awnings Stationary awnings Sidepost umbrellas Giant unbrellas Louvered Pergola Rolling Pergola
SPECIALITIES
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings Louvered Pergola Rolling Pergola
WEBSITE
http://www.rolltecawnings.com
YEAR ESTABLISHED
1984
NUMBER OF EMPLOYEES
25
RETURN POLICY
All products are custom manufactured to customer's specifications therefore no returns accepted
PAYMENT METHOD
Visa, Master card, American Express, Debit, cash, cheque
MEMBERSHIPS
Industrial Fabric Association International
LIABILITY INSURANCE
Yes
DIPLOMAS
Numerous IFAI awards winner
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Prices start from $1000 and up depending on size required
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All fabrics come with 10 year limited warrantyFrame come with 5 to 10 manufacturer's warrantyEle
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.