My 4 month old Bosch fridge started making dying cow noises, as described by their technician. Over the next 5 months, Regional Factory sent 4 different techs to fix the issues. Each tech ordered different parts, saying that the previous technician's diagnosis was wrong and the parts they had ordered were not the problem. The last tech installed a 'noise dampening' kit made by GE, and then sent a report to Bosch stating the issues were fixed.
I sure hope they didnt void my Bosch warranty by installing General Electric parts. Bosch has now authorized a different company to do the repair.
Meanwhile, Im not sure where all those extra parts went, they definitely were not installed in my fridge. I suspect they kept all the Bosch parts they ordered. Im out $250 in spoiled food etc, not to mention the time wasted waiting on a tech to show up 5 separate times to accomplish nothing.
- Approximate cost of services:
- $250.00