Henderson Security Solutions Inc

Alarm Systems
Ottawa ON K2A 4E2
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HomeStars  >  Alarm Systems in Nepean  >  Henderson Security Solutions Inc  >  Terrible Customer Service
Linda
Linda
4 reviews Ottawa, ON
6/10

Terrible Customer Service

Purchased security camera for surveillance on my phone and
they have had no issues selling anything.
It has been a year and no service on my phone and no service on my computer.
The only way to view is with a monitor hooked up to the system which is a huge inconvenience. My box will not stop beeping as well.
I keep texting and emailing with no reply! Terrible service...
Do not buy anything from them!!!!

Update-After posting this review-they have since come to stop the beeping changed to new rating

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Previous versions of this review:

Linda
Linda
4 reviews Ottawa, ON
0/10

Terrible Customer Service

Purchased security camera for surveillance on my phone and
they have had no issues selling anything.
It has been a year and no service on my phone and no service on my computer.
The only way to view is with a monitor hooked up to the system which is a huge inconvenience. My box will not stop beeping as well.
I keep texting and emailing with no reply! Terrible service...
Do not buy anything from them!!!!

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?