Otto's Masonry

Masonry & Bricklaying
Toronto ON M4G 1L3
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Otto's Masonry

Average customer rating:
9.8 10 (431 reviews)

Sort by

Harvey
Harvey
1 review Toronto, ON
10/10

Rebuild Front Porch, Steps Coping on Garden Wall

Excellent work and customer service from everyone at Ottos Masonry. Jordan and his crew did a superb job laying new Banas stone on the porch floor, steps and garden wall. It looks wonderful! The work was all done in a timely way and they cleaned up well everyday. Otto himself came by a number of times to review project with owner.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Thank you very much Harvey. Joran and his team had a great time working on your project. And thank you for being such a appreciative customer, that means a lot to us. Marie-jo

geoff.cardinal
geoff.cardinal
3 reviews Toronto, ON
10/10

Sidewalk

We have used Ottos Masonry several times. They are extremely honest and very competent. The sidewalk was their latest project. We have already paid the invoice. I have not yet seen the work in person. I am able to view it on our cameras.
However, given their integrity, I do not doubt the final result. Otto said it came out well.
They are back later this summer to replace our garage floor.
Otto also sourced an excellent plumber for us. But that is who he is.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you very much Geoff for your kind words. I will pass them along to the guys. And thank you for being a faithful customer, that means a lot to us. It's been a real pleasure to work on your projects. Marie-jo

Private User
Private User
Private User reviews Toronto, ON
10/10

Front porch and walkway

I would highly recommend Otto's masonry great service fair price they were very neat and did exactly as promised on time on budget!

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

Thank you so much. Marie-Jo

Kevin
Kevin
1 review Toronto, ON
10/10

Retaining wall and porch rebuild

My retaining wall (almost same height as a tall grown up) in front yard was leaning due to tree roots problems. It was a big project that exceeded most masonry projects with lots of work and stone cutting, to the extend I received dust complaints from the city...
Otto and Joseph were helpful and very professional. The project took longer due to covid and extended workload. After the job was done, I got praises on the wall from time to time and close neighbours were impressed by Joseph's work (probably minus the dust part) and asked for their contact.

Approximate cost of services:
$80,000.00
Was this review helpful?
Company Response

Thank you so much for your kind words. They are much appreciated and the team was really happy to hear that. Marie-Jo

martha.fusca
martha.fusca
5 reviews Toronto, ON
10/10

front stairs

Hired Otto's Masonry to build stairs going up to the front door. They were on budget and on schedule. Very friendly, responsive and professional. Would not hesitate to recommend them.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you for your kind words Martha, and you are very welcome. I will pass on to the team. Marie-Jo

Private User
Private User
Private User reviews Toronto, ON
10/10

Front Porch Stone Repair

Ottos did a great job repairing the stone on my front porch. The work was done in one day, was very clean and looks great! Would definitely recommmend.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Thank you so much for your kind words. Much appreciated! Marie-Jo

P Henry from Toronto
P Henry from Toronto
5 reviews Toronto, ON
10/10

Front porch repair

Our entire experience with Ottos Masonry repairing and refinishing our front porch with flagstone was pleasant, efficient and professional. Quick responses to quote requests and inquiries from Brian and Otto, great communication and job timeline updates, knowledgeable and skillful work by Jordan and his team, timely replies to job feedback, friendly communication with Marie-Jo in the office, and most importantly, an excellent finished product. Highly recommend working with Ottos Masonry.

Approximate cost of services:
$16,000.00
Was this review helpful?
Company Response

Thank you so much P. for your review. I've passed your praise along to the various teams who were thrilled to hear that. Thank you also for being a wonderful customer. Marie-Jo

Private User
Private User
Private User reviews Toronto, ON
10/10

Patio project

My family and I are very satisfied with the job done on our property by Ottos Masonry. We appreciated the good and prompt communication. The crew was dedicated, well-organized and cleaned up after the work was completed. The project was completed on time. I recommend this company.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Thank you for your kind words. I'll pass them to the team. Kind regards, Marie-Jo

Private User
Private User
Private User reviews Toronto, ON
10/10

Making our backyard a better living space

The patio area in our backyard, adjacent to the 50-year old house, had not been touched for more than 40 years. Obviously, this area lost its qualities: patio stones stopped being levelled, a quite steep incline towards the house had been creating accumulation of water during heavy rains, grass could easily grow between stones ... to add to the grief, we had two leaks in the basement on the span of five years - so, we knew there should be a crack in the foundation.
Otto and his company addressed all our griefs in full. For one, thanks to the manually dug 10-foot trench, his people discovered and then beautifully repaired a large crack in the foundation. For another one, they completely replaced all layers in the patio area and levelled it properly, at the same time reusing old patio stones and adding bordering pavers.
Otto himself was always ready to help but his people knew their craft well. Still, it was very nice to see the owner playing a very important role in the whole process.
The whole project took only two and half days! Amazing work and a very high quality .
Without any doubt we may recommend Ott's Masonry to customers, they won't be diappointed

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you so much for your wonderful review. I'll pass it along to the crew. Client's satisfaction is our main goal and it was a pleasure to service you. Cheers, Marie-Jo

Graeme
Graeme
3 reviews Toronto, ON
10/10

Great job installing flagstone and replacing interlock

I hired Ottos Masonry to install a flagstone back patio in summer 2021. I was very pleased with the work and promptly rehired them in the fall to replace my front path with the same flagstone, as well as to replace an interlock pathway in the back. Again, the quality of the work was excellent. We greatly benefited from Ottos deep expertise, thoughtful suggestions and regular communication through both projects. The crew performing the work was very pleasant, highly efficient and responsive to feedback along the way. I would recommend Ottos Masonry highly and would be pleased to work with them again.

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

Thank you so much Graeme for this awesome review. I'll pass it along to all the guys. We are very happy to service customers like you. Marie-jo

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Otto's Masonry

Internal waterproofing, masonry & bricklaying, tuckpointing, parging, chimney rebuild and repair, concrete, stone porches and much more.

Call (416) 467-1717 for a free estimate! Over 30 years doing concrete, chimneys, fireplaces, tuckpointing, bricklaying, porches...and everything masonry.

CATEGORIES
Tuck Pointing, Chimney Build & Repair, Masonry & Bricklaying, and Concrete Contractors
SERVICES
Waterproofing, Tuckpointing, brick repair, brick replacement, chimney rebuild or repair, walkways, driveways, concrete steps/stairs, porches, window sills, flagstone installation.
BRANDS
We work with a lot of Banas stone and will use a variance of brands on brickwork to get the best match we can on your home.
SPECIALITIES
We specialize in waterproofing, tuckpointing, concrete porches and stone work.
WEBSITE
https://www.ottosmasonry.ca
PAYMENT METHOD
We ask for a downpayment for big jobs, and we expect payment upon satisfactory completion of job
LICENSES
Metro Licence: T85-3959154
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
3 to 4 years on complete new builds.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.