We hired Otto's Masonry based on the great reviews we read on Home Stars. They were professional and very responsive to all of our requests and concerns and we are very satisfied with the finished product. We hired a separate company to install railings. Our only criticism is the fact that their communication wasn't always clear. This pertains to the scope of the work and when workers would be on site. We then had to follow up to find out when they would be attending to finish the job. However, we were very impressed that the owner personally came to our home and inspected the work before and after the job was completed. This speaks to their level of service and the fact that they want to ensure that their customers are satisfied with the work. They were a pleasure to deal with and we would hire them again and recommend them to others. We have included a before photo as well as photos now that the job is complete.
- Approximate cost of services:
- $10,000.00
- Company Response
Thank you very much Paul & Melanie from the whole team!