Otto looked at the porch and provided me with a few options. He clearly knew what he was talking about.
The work started earlier than first estimated, although his crew ended up needing a couple days to assess what materials they needed, etc. I got the feeling they weren't fully briefed on the work that needed to be done at first, but we cleared that up pretty quickly.
Otto's crew (Jim and his helper) were great. The workmanship was very good, they kept the site clean and minimized any disturbance. They worked quickly and punctually. They were even nice enough to re-parge a small portion of my foundation wall and clean some bricks with acid as a free extra (much appreciated!). The quality of the materials was great. Very nice bricks and column caps.
Afterwards, I had a few issues (some of the concrete slab not repaired; steps repaired using a darker mortar). To Otto (and his office/area manager Tony)'s credit, they took care of these very quickly. (The "after" picture is from before these were fixed.)
Excellent communication throughout.
I'd definitely use Otto's again.
- Approximate cost of services:
- $4,500.00
- Company Response
Dear Raj, Thanks For the kind review. We do not stop until our cusotmers are totally satisifed. We deliver what we promise. Sincerely, Tony