Royal Home Improvements

Royal Home Improvements did a wonderful job in renovating our basement. The workmanship was of high quality and on schedule while in the middle of a pandemic.

From the beginning, Paul walked us through the process, outlining the work needed and costing while monitoring its progress throughout the project. George and his crew did an outstanding job in the day to day installation during each phase of the renovation.

Our bathrooms (2) look absolutely amazing. The work done by Royal Home Improvements was professional and efficent. From Paul getting the project underway, Igli always available for consultation and the fantastic job that John and his team did in putting the whole thing together. It took them just under 2 weeks and we couldn't be more pleased with the results.

When we had a major structural issue with our home which involved our kitchen, we called Royal Home Improvents. The owner, Paul came and looked at the job. He prepared a quote while sitting in our home. Paul also told us that a structural engineer would be needed and that anything else found would need to be quoted on at that time. Paul was very professional and helpful. Once Paul and the engineer returned, Paul gave us a revised all inclusive quote, again while sitting in our home, with nothing else to be added at a later date. He also explained that because we were members of CARP he would not charge any GST. Paul also ensured that the job would be started immediately, and the workmen would continue until the job was complete, not leaving to go to other jobs.

Throughout the contract, which lasted exactly one month, Paul was always there to assist us with problems. He was available at any time on his cell phone or through the office if it was not urgent. Whenever we called, Paul very quickly stepped in and got the problems solved.

Dealing with Royal Home Improvements was easy and painless, and they lived up to their promise of adhering to the quote, not asking for any extras.

The job was completed on time and the finished project was as promised.

We have no problems in reccomending Royal Home Improvemts as a safe, reliable, honest and customer focused company.

Ted and Donna
Oakville, Ontario

The quality of the finishing work was very poor in all respects, from gouges in the finished trim because pliers were used rather than a strap wrench, to gaps at every corner in the baseboard, caulking at shower and bath trim over the tiles and trim, some of the trim loose and not attached properly, even different grout used on sections of tile. Drawings were ignored except when pricing. Who knows how well the hidden work was done. Unfortunately, it was not just the construction (George) that was bad but also the management (Lawrence) who showed no interest or concern over the quality of the workmanship or the damaged fittings. It is not pleasant to write this because a decade ago Royal did a major renovation which was more than ten times bigger and more costly than this project and it was exceptionally well done. Based on my experience a decade ago I recommended Royal to many people. Based on this latest project I would not recommend Royal to anyone.

We hired Royal Home improvements to complete a main floor renovation in our bungalow to allow us to age in place. We moved the bathroom into a small bedroom and expanded the kitchen into that space.. We replace to carpeting and hardwood flooring with luxury vinyl plank flooring throughout the entire space. We also had Royal paint all the rooms as well. Royal brought in subcontractors for kitchen cabinet design and installation as well as plumbers, electricians and tiling. Some of these subcontractors introduced us to other subcontractors that they have used for counter tops and glass enclosed shower stalls. All of the trades were very skilled and treated our home like it was their own. All of this was done during a pandemic.
I would not hesitate to recommend Royal Home Improvements to anyone thinking about a renovation

Had 2 bathrooms completely renovated (main & ensuite) from top to bottom as they were 22 years old and were in much need of a total make over. We are SO HAPPY and impressed with how both bathrooms look NOW. Royal Home Improvements listens to what you envision and involves you in the process from start to finish. If you notice that there is an issue along the way Royal Home Improvements doesn't hesitate to solve/ repair the problem. Their goal is to make you happy. Thank you Lawrence and George for listening and helping us make decisions along the way. We now have two lovely looking bathrooms that we are proud to show off.

Subcontractors nice work.
Primary contractor charged too much as I paid for all materials.
Labour charges only.
Would recommend subcontractors.
Live and learn.

We noticed some water coming out from under our hardware floor in the fore-room. we called Royal Home Improvement and they sent out a Project manager who looked around the area.. and provided us with an estimate..We talked it over and agree that it was a fair price for the work being done.. once we gave the go ahead they had a crew starting the following Monday.. George and his helper were great, they came early in the morning and set and started to work.. They worked quickly and where able to find the problem and correct it , then they started to put it all back together and the workmanship was great.. they saw to every detail and asked our opinion at every turn,so they could make us happy.. I am very satisfied by the workmanship and the quality of the material used and best of all it only took a week... I would definitely recommend George and his crew..

Very pleased with our Reno and Mark and his team were excellent ! Thank you Laura and Patricia .... the Reno went extremely well and our home heat spotless throughout ! Very nice contractors coming thru and on time ! Thank you

This is the second bathroom renovation that I've had Royal Home Improvements do in the past couple of years. Their quality of service, professionalism, and value for my money, made it an easy choice for me to go with this company again.