Lido constructed our pool in September 2007, so we have just enjoyed our first summer of use. We love our pool, have had many compliments on it, and it is exactly what we wanted - custom shape, colour, size, depth, water feature, etc. Josh from Lido encouraged us to envision something unique, and since we are both designers, this was very encouraging. Plus, any special features we requested, did not seem over-priced, compared to other pool companies. In fact, we were quite surprised at how reasonable Josh was to negotiate with, and how eager he was to ensure it would be the pool of our "dreams". The actual pool construction was not without glitches or delays, however Josh (and his team headed by John) always comes through for you, and they are completely intent on making things right. You can tell alot about a contractor by how they handle a problem (even when they are not the cause of it, e.g. product delays), and Lido Pools is a contractor you can rely on - that integrity and committment creates a lasting relationship with their clients. Even when called the year after the project was completed, Josh was responsive and eager to keep us happy. If we ever move from this house, Josh and Lido will build our next pool, too - highly recommended!