Flooring on the main floor, stairs
From the moment we walked into the store until we paid the last installment we felt no pressure, just customer care.
First, we received warm reception and professional advice from Frank who had patience to listen and recommend material best suited to our needs (many times in other shops we got suggestion to use discounted material, "because it's already in the store!").
Then we had a visit from Peter, and who prepared a thorough estimate, and coordinated whole installation process.
The crew - Vitaly and Stepa was always on time, fast, effective, clean and always smiling. The floor was beautiful.
Angelo and Leticia handled the money part and were very accomodative with payment schedule.
Finally, when we discovered a minor issue after final cleanup, Peter and the crew were on site within a day to fix it, demonstrating full understanding, rather than 'Nothing is perfect' attitude. They were happy to help.
Highly recommended.
- Approximate cost of services:
- $10,500.00