Weed Man

CRIMINAL!!!!!! This is the most dishonest, irresponsible and incompetent company which whom we have ever dealt. While our weed control was pathetic this summer after being charged for weeds to be eliminated from our property, we were told by Weed Man representatives that it was the time of year (July) when we could expect many weeds. We were billed anyway. Then we were told that the effective weed control products were on back order from Europe and that the products they were using were ineffective. We were billed anyway. Then Weed Man paid us three 'pretend' visits. They charged us for three varied weed and fertilizer applications at three different times but never actually showed up. Finally, they showed up at the end of October after several frosts to fertilize, just in time for the snow. Throughout the summer, we made several requests for a manager to come and inspect our lawn. No one ever arrived. When we called several times to speak to a manager, we were told all managers were in a meeting. Their products are useless, there is NO customer service and they have no regard for honesty. Shame on you, Weed Man.

Used Weed Man for 1 year. Not overly impressed with the condition of my lawn (could have done the same job ourselves). We got a call this past winter telling us if we renewed early there would be a discount. Told person we would not be renewing again. After several days a "manager" called saying he could give us a better price. Told him probably not but if he wanted to send me some information thru the mail I'd discuss with my husband and if we decided to go with them I'd call. Never called but come April get home from work to find Weed Man's applied a treatment. Called them saying didn't ask for your service they said they didn't have it on record (how convenient!!) and that we'd be responsible for that bill. Told the woman I spoke to I wasn't paying for something I didn't ask for. Have been harrassed and threatened since then finally resulting in a collection agency wanting there now $63. Called collection agency they said they can't make any changes but failing to pay will result in your "bad credit" info being passed to Equifax Canada. Called the Weed Man and first told they have the conversation recorded and she'd check. Came back 5 minutes later saying she could access the system "how convenient!!!) and that a Manager "Steve" would call me that evening. Needless to say that never happened and not the next evening either. I've read several posts and it seem this is an occuring issue with the Weed Man. Do your homework - lesson learned for me. Definately not over thinkig of taking the issue to small claims court. No probs Weed Man can't wait to start telling my neighbours (several of them use your company) just how unreputable you are!!!!!

After a year of receiving the "premium" package I found the weedman's service to be useless. When I saw no improvement in my lawn I decided that in the future that I would not be continuing my relationship with this company. This season I underwent a constant barrage of solicitation both through mail and by phone. At one point I was recieving phone calls at least once if not twice every day of the week. As I did not want any services this year I did not respond and verbally told the sales marketers exactly that. However, "A continuous service" they kept showing up and when their accounting department decided to collect by phone I promptly told them the situation. To make a long story short I kept recieving countless sales calls even when I politely asked them to take me off of their "list". Each time I told them to make a note in their system and explained that they were braking the law by continuing to call. I thought the problem solved when on three occasions their accounting department told me that the account deficit had been rectified when obvioiusly it had not been. I was also ensured that there would be no further phone calls. WRONG...the calls continued and I have now been told that their accounting reps would never say such things (and mysteriously there are no notes to the effect). I have been told that a third party will be handling the situation from now on...
I highly advise that you do not involve yourself with this company.

I called weedman for a quote to remove weeds around my property (front yard, backyard, and inbetween cobblestones). After recieving the quote, I never gave a go-ahead to do the work and then all of the sudden I have a weedman sign on my lawn and a bill in the mail. I never authorized anything and further to this, the weeds were still there. I have called back various times and they keep adding on services and supposivly have come back multiple times to re-treat the lawn but weeds are still there.

12 weeks later and after many many phone calls, my lawn is still FULL of weeds and they keep calling me for payment. If you guarantee full removal, then once they are removed and the guarantee is met then I will gladly pay, but since not 1 weed has vanished, you have done nothing more than water my lawn.

Dont even bother with this company. Complete scam.

BEWARE & STAY AWAY!!!!! This company is full of DISHONEST STRATEGIES based on the following reasons:

1. applied what was claimed by this company as the "most effective" weed control that didn't work but promote further growth of weeds

2. reapply the same product that failed to work and promote further growth of weeds

3. dare to promote their other products/services on top of their poor services

4. poor customer service

5. service appointments are either late or missed

6. a company that GUARANTEES DISAPPOINTMENT FROM CONSUMERS!!!!!!
PLEASE STAY AWAY

3.

In the fall of 2009 I decided to discontinue using Weedman's services - there new "Enviro friendly" services just dont work. I spent a lot of time in the spring of 2010 preparing my lawn myself with triple mix, fertilizer and overseeding. Within 3 days of my overseeding, Weedman came in without my permission and treated the lawn for crabgrass. This is pasically a product that stops grass seed from germinating. Guess what, all that hard work I did was just ruined. And now they want me to pay for the service that I didn't want and didn't authorize. Oh yeah, and now they are threatening to send me to collections. Don't forget to take a look at their BBB listing "F", 145 complaints (Weedman Scarborough) - the majority they didn't even respond to. Also look at feedback on "Redflag deals", "Smart Canucks.ca", "Culture Magazine", etc, the list goes on and on. Doesn't seem like their Management gives a darn about their reputation! Good luck trying to get a hold of anyone there that understands the concept of "Customer". Don't do business with this company!

I had Weed Man for over 10 years with no problem but ever since new ownership took over in 2007/2008 or so, my lawn service and customer servie was pathetic. No one listens and no one cares. I cancelled my service in 2008 and still I'm getting phone calls at least twice a day from them but when I answer there's no one at the other end. So I filed a complaint to the National Do Not Call List Registery and the CRTC. Please do the same if you are having the same issues.

After being told that weedman's weed control was most effective by the company,we soon discovered it was not so. Once they entice us to pay in advance, they only applied the weed control to 20 percent of our weeds.When we called to complain,we were told that the technician has to apply the product by hand,so it is hard on the technician's hand to do all the weeds.We told her that we should have been told this when they called us to sell their program. We followed their instructions by watering our lawn for four days for 30min per day and yet all the dandilions are alive!

I have 3 complaints regarding this company:

i) After applying numerous applications, dandelions and other weeds continue to appear. Their treatment does not work and the service is a waste of money. You are better off hand weeding.

ii) They keep calling to up sell you other products/services.

iii) They hide behind a "continuous service" slogan to dump product/service on your lawn that I did not order or renew and they drop an invoice in your mail box. When called to complain about this practice they keep repeating the "continuous service" slogan to justify their actions and threaten to hand over the matter to a collections agency if I do not pay for a service I did not order or renew. Is this legal in Ontario? Is this akin to reverse billing? Any legal minds out there who can comment on this practice?

The boy did a bad job. I wanted some concerte blocks done for a retaining wall. It looked fine for about a month. then a few heavy rainfalls during Auguest, and it became distorted. It also became uneven, unlevel. I was disappointed.