After a year of receiving the "premium" package I found the weedman's service to be useless. When I saw no improvement in my lawn I decided that in the future that I would not be continuing my relationship with this company. This season I underwent a constant barrage of solicitation both through mail and by phone. At one point I was recieving phone calls at least once if not twice every day of the week. As I did not want any services this year I did not respond and verbally told the sales marketers exactly that. However, "A continuous service" they kept showing up and when their accounting department decided to collect by phone I promptly told them the situation. To make a long story short I kept recieving countless sales calls even when I politely asked them to take me off of their "list". Each time I told them to make a note in their system and explained that they were braking the law by continuing to call. I thought the problem solved when on three occasions their accounting department told me that the account deficit had been rectified when obvioiusly it had not been. I was also ensured that there would be no further phone calls. WRONG...the calls continued and I have now been told that their accounting reps would never say such things (and mysteriously there are no notes to the effect). I have been told that a third party will be handling the situation from now on...
I highly advise that you do not involve yourself with this company.
- Approximate cost of services:
- $600.00
- Company Response
If possible I would like to discuss this account in detail with you. I do not have any information to look into your account now, but if you could provide me with your address or home number I would like to discuss this concern in detail with you. Please call me at 416-269-8333. Steve Stronge Customer Service Manager.