Weed Man

We had been a customer for a few years up to Fall of 2010. At that time, we called and cancelled the service only to get repeated solicitation calls. Even after rejecting the calls and asking not to be called again, it was not over. Weedman came onto our property, ignored the warning sign (indicating treated lawn) and sprayed on top of the treatment. We called and were told by Melissa that charges would be reversed only to find this to be untrue. We received outstanding invoice notices and another treatment in June! We called again and were told there was no record of a reversal or cancellation instead there was a record of an apology call from us to Weedman that it was our mistake and we authroized the treatments! We asked to speak with Steve only to be ignored. At this point, we are prepared to invoke the Trepass Property Act and would like others to speak out to prevent this from happening to someone else. Disappointing!

I bought this package because it looked worthy. The package includes 8 visits and unlimited free visists to spray Weed control. The fist visist was for spring fetilization which was very good and thanks to a rainy spring the lawn was very beautiful. However, when the summer started, the weeds started as well. I have to call them many times. When they came they did not apply the spray on every weed spots, only in a few of them, I have to call them a lot of times, they usually does not come on time and always blame the wheater about it. They keep trying to sell more services, but since they cannot do a good job on this one I am not comfortable to buy any other service. I am keeping calling them to spray the weed control, at least until the end of the contract. It means end of fall. I do not recommend this company, My neighbours asked me about the service, I just show them my backyard them they give up calling them.

I hoped to relay on professionals to fight with lawn weeds... VERY disappointed. They do not know how to do their job. Weeds grown up even better, while grass is stressed down... Never see any weed dried after their application.
When I refused their service for the next year (2011), a manager Ken S. called me and promised his own supervision of my lawn. He swore that my lawn would be perfect this year. I believed him... it was my mistake...
He never called me after I signed the contract. I am afraid I need to re-grass my lawn from scratch next season.
Would not recommend their services to anybody.
Agree with John: their calls are very annoying as well even after you said NO.

Wow!! What a relief!! I thought it was only my mom this happened to this year. Well like everyone here, she was unknowingly signed up for their programme. She has gone with them in the past but this year it was just to expensive. She was contacted by one of their sales rep & she asked them to send her info via mail...but instead of doing that they just signed her up. My mom's english isn't the best but still she has fight. Anyhow i phoned in & spoke to Steve. IIs Steve really the owner??? We spoke to him & he was a BULLY!!! Anyhow they replayed the convo..the dumbass sales rep asked my mom "If she was on board with the programme"?"& proceeded to get her details!! my mom thought she was just confirming her addie b/c she wanted info sent to her....ANYHOW THEY SIGNED HER UP!!! (like i said my mom's english isn't strong so she wouldnt have understood the expression "Are you on board?!!

All i can say is that WEEDMAN is absolutely terrible...let's run them out of business...go with FRECHETTE, they're much better & more affordable...

I'm very close to contacting PAT FORAN or some other media outlet...what do you think??

After having billing issues with these guys last year I swore I would never use them again. After aggressive marketing tactics and dropping over 100 dollars off last years price I got roped into another year. I signed up at the begining of May and they stated they would be out for the first fertilizer in 7-10 days. I finally called just after the May long weekend and again on mAY 30TH and they came to provide the first weed killer on May 31. After three other phone calls in the begining of June to have them come and fertilize I gave up and cancelled their service. I have talked to the weedman folks three times trying to get them to email me confirmation that I HAVE QUIT and each time they keep saying they have no record of me quiting them and I have to go through the whole story about them not showing up to provide service. I am now worried after reading this forum this is a tactic they use to keep on billing me. I have tried to get the Franchisor contact info but the sales reps in Scarborough claim they don't have it and their supervisor is never available to talk to. Does anyone have any tips on how to get some co operation from these folks???

I experienced exact samething. I did not request for service this year and they showed up anyway without my conscent and sending me a bill. I understand now how Weed Man run their business. They intrude into past customers' houses to do lawn work without homeowners conscent, then they send bills. They probably got paid for a lot of unlawful entries services because people are scared to hurt their credit rating. Very unethical business model. DO NOT USE THEM!

Not happy with their services. Weeds always came back and was charged for services I didn't order and refused a refund. Would not recommend their services to others. You are better off spraying your lawn yourself.

Clearly, this company is doing something wrong - they have a 1.8 rating on this site, and an "F" on the BBB site.

They need to manage customer expectations better, and they need to point out clearly what they can - and cannot - do for your yard.

Foolishly, the Province of Ontario outlawed the use of 2,4-d last year. This is the most effective treatment for weeds. Ontario is the only jurisdiction in North America that has done this. Ther is no science behind this ban. Blame the latte yuppies in Toronto for this. My M.P. was uncooperative when I griped about this. His reply: Science? What science?

As a measure of the silliness of this, farmers are still allowed to use the product. Question: If it is so harmful, why do the commercial growers continue to use it?

I don't think it is possible to keep your yard weed-free as easily as you want it to be. If they were to do this, it would be at a price you would not be willing to pay.

My yard sucks this year. I have decided that I should assume that the company will kill some, and I will have to do the rest.

I have called them out twice already. The results were unsatisfactory. I have already spent $40 and three hours app;ying Weed-B-Gon. Their Rep and I got into an argument about their service. I wish he would have been honest enough to say what I have just said here. If you can't keep the weeds under control, just say so.

Meanwhile - use some name other than Weed-Man.

How about "Lots of Weeds, Man?"

I'll probably try someone different next year. However, given the economics of the situation, I don't expect that the results will be much different.

We tried to discontinue our service after the first package we agreed to was paid and ran out. The Weed Man continued to show up and bill us for more service. We called several times to cancel (speaking to a live person), but are now getting sent to a collection agency for services we never agreed to. Don't use The Weed Man. It is impossible to stop service!

In August 2010, I canceled (in writing) my contract with Weedman. I made it very clear that I was very dissatisfied with the service. In fact, I had already paid for the remainder of the season, but did not want Weedman back on my property. The product they used was completely ineffective. We had weeds that grew over 4 feet tall in some areas of our lawn. On April 13, 2011, I came home to discover Weedman applied fertilizer on our lawn and left a invoice for $60. I called the Scarborough office immediately to complain, as I did not request or authorize this service. The office confirmed that I did cancel my service last year, but I was told that Weedman is a "continuous service" company and I neglected to cancel my service for 2011. Obviously, Weedman did not understand that I am a "continuous canceled" customer. I refuse to pay this invoice, and will not be victimized by this unethical business practice. I recommend that you never get involved with this company.