Weed Man

Lawn Maintenance
Toronto ON M1B 5N6
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37%

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Reviews for Weed Man

Average customer rating:
3.4 10 (287 reviews)

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Ayrini from Scarborough
Ayrini from Scarborough
1 review Scarborough, ON
0/10

lawn maintenance

After being serviced by Weed Man, my lawn was worse than before, in fact the worst ever. And the person on the phone kept denying whatever I said. I DON'T recommend this company.

Approximate cost of services:
$270.00
3 of 4 people found this review helpful.
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Company Response

Please contact my office as I am unable to locate your information. I don't understand your concern at this time as the date of your complaint would suggest that we have either only appiled a spring fertilizer to your lawn this year or we have not even been out to apply a service this season. Please contact my office so we can look into your concern and we will make every attempt to resolve it.

Donna Border from Oshawa
Donna Border from Oshawa
1 review Oshawa, ON
0/10

Weedman

We have been with Weedman off and on during the past 10 years. We were not impressed with them 3 years ago and went with someone differenet. Then Weedman called last year in January and my husband decided to give them another shot. Last September our grass looked discusting with bare patches everywhere and the weeds kept appearing of which i dug them out. Our worst issue was the grubs and after negotiating a deal with Weedman i agreed to pay $90.00 for a grub spray. They sprayed too late in the season and in October our yard looked even worst and the raccoon's were digging every night. Someone from Weedman came and looked at our lawn, saw that we still had grubs and said they would do a free spraying in the spring. I spoke to billings and said that I didn't think I should pay my $90.00 bill until I had a good result with the grubs, they were insisted I had to pay and they charged me interest. I paid the bill and cancelled my contract for 2013. Here is the kicker, I called today to find out when they were going to do my free grub spraying and they stated that I am not entitled to this free spraying as I cancelled my contract, even though it was written down that they were to do the free spraying. The grub spraying was not part of my original contract with Weedman and I am not at all impressed with them not honouring their word. I gave Weedman $90.00 and still have a backyard full of grubs. I have learned my lesson, I hope my husband has.

Approximate cost of services:
$365.00
5 of 6 people found this review helpful.
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Robert from Toronto
Robert from Toronto
1 review Toronto, ON
0/10

weed spraying

Poor service and the worst thing is they never stop calling our home for business. We have asked them to stop calling but they continue. Stay away from this company.

Approximate cost of services:
$2.00
4 of 5 people found this review helpful.
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Company Response

I am sorry for the late response as I have not had access to Homestars until last week. I would hope that this concern was already taken care of and I apologize for any inconvenience.

marion brayiannis from Pickering
marion brayiannis from Pickering
2 reviews Pickering, ON
0/10

Weed Man

These people just won't leave us alone!!! Used them for a few years then stopped due to cost/poor results and not wanting a contract when we are planning to move. They have phoned us consistently for over a year, being asked EVERY time to take us off their lists. Each time they assure us that will be done and then they call again. Today not one but TWO reps at our door, an hour apart. Both told this is now harrassment. Then, a few hours later, yet ANOTHER call from a salesman. STOP ALREADY!!!! These people never let up - DO NOT GET INVOLVED WITH Weed Man - YOU WILL NEVER BE RID OF THEM AGAIN!!!

Approximate cost of services:
$300.00
3 of 4 people found this review helpful.
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Company Response

We respect and appreciate our customers and their wishes. I do apologize for any frustration we might have caused you or your family. My customer service rentention office is calling only to see if there is anything we can do to regain your business. If a request is made by my customer we will respect your wishes immediately. If this is not done please email or call my office and we will update your file and fix any possible error. The last time we were contacted was March 14 2012 when you cancelled your 2012 program. I would hope that if an issue like this did occur you would contact that company and speak to a Manager to give them a chance to remedy the concern before posting a negative comment on the internet. I will block any contact with our office as per your request today. If there is anything else I can do please do not hesitate to contact me at 416-269-8333

Steve Stronge
Customer Service Manager

Nick Robinson from Toronto
Nick Robinson from Toronto
3 reviews Toronto, ON
5/10

Weed and grub spray

I called Weed Man to help me with my 260 feet of property. I nagotiated a good deal with them and they showed up every time they said they would and even called at least 24 hrs prior to remind me. The problem was i moved to a different home with a much smaller lot and cancelled their service. Every few weeks i would recieve a phone call from them about signing up again. Every time i would tell them the same thing, that i have moved and dont need their service any more. It became extremely frustrating because they all promised they would remove me from their call list, then 4 or 5 weeks later i would recieve another call from them. Because of this i will never use Weed Man again!

Approximate cost of services:
$200.00
1 of 2 people found this review helpful.
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Company Response

I am happy to hear that you were happy with the service we applied on your lawn and the care we took when following your special instructions. When you moved and informed one of my sales staff that our services were no longer required and asked that we stop calling your request should of been followed Immediately, this is our policy. I apolgies for this error on our part and thank you for being a customer of mine in the past. Please contat my office so we can fix this problem the way it should of been done in the first place.

Please call and refer to this homestar complaint and ask for myself,

Steve Stronge
Customer Service Manager
416-269-8333

Alpesh Patel from Scarborough
Alpesh Patel from Scarborough
1 review Scarborough, ON
1/10

weedman

Some time in May -11 weedman called me and promised me to get rid of the weeds from my lawn in a week, the biggest mistake I did in this year. The sales person told me to get free service from them and if weed doesnt go in a week, i can cancle my service without pay anything. Weedman came at my place for weed treatment for 1st time, i did not see any improvement in my grass in a week. Then i called and also did email to cancle my service. I have saved all those email. Still after few days weedman came at my place and left another invoice as they did another service but they did not. I called and emailed again as this is a open fraud to left invoice without any service. Anyways they sent invoice one after another with late payment charges. For one service it supposed to be NO PAY since he told me, i end up paid with $ 100. When i called to weedman, the guy(who was saying he is customer service person as well supervisor) said if i dont pay, he will send my case to collection agency. Finally i afraid and paid the amount.

Approximate cost of services:
$100.00
What could this company do to improve their services?
Atleast be honest with customers.
1 of 1 people found this review helpful.
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Company Response

One service of weed control will not eradicate all of your weeds and the invoice states that once applied if weeds still remain to contact our office for a Free Reapplication of that service. Weed Man offers a money back guarantee on the last service completed on your property and we stand behind this policy. We offer season long lawn care and that is what it takes to improve anyones lawn, doing one treatment with the expectation it will remedy all of your lawn concerns in one week is not possible and never has been, we do not sell any programs this way. If you had contacted our office we would of explained this in detail if given the chance. We would of made it clear that it is a partnership when taking care of the biggest plant a homeowner will ever maintain and we are here to help. Cutting the lawn correctly and at the right height, watering the lawn and maintaining the lawn with a lawn care specialists like Weed Man ensures a lush green healthy lawn. Please contact my office so I can look into your account and make ever attempt to resolve both of our concerns because the most important job I have is ensuring my customers are satisfied.

Steve Stronge
Customer Service Manager
416-269-8333

Paige Ring in Toronto
Paige Ring in Toronto
6 reviews TORONTO, ON
1/10

Weed "control"

Not sure if it's because Toronto has a pesticide ban or if they do a shoddy job, but this 100% did not work on my lawn. Had it sprayed almost every month this summer along with "fertilizer treatment." Might have different results if you're a 905-er due to by-laws, but it didn't work for me.

Approximate cost of services:
$300.00
1 of 2 people found this review helpful.
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Company Response

The chemical ban has been in effect in all of Ontario since 2009. I am not sure if you are in my territory and would suggest contacting your local Weed Man to discuss this concern. Working together and being in contact with your local Weed Man will ensure that proper results are noticed throughout the season. In the industry it is not possible to kill all of our weeds but to control the majority of them is. For more details please call your local Weed Man and discuss your concerns in detail please.

Maxim in North York
Maxim in North York
2 reviews North York, ON
0/10

Lawn Care

Ordered lawn care package with "money back guarantee" based on 80% of a promise that 80% of the weeds would be gone. Well I had more weeds after them. Did receive a discount, but no money back. After that repeated telemarketing calls, I asked around 15 times NOT TO CALL ME EVER AGAIN. The latest rep was super rude as well. Filed a Do not call complaint with CRTC.

Approximate cost of services:
$250.00
2 of 3 people found this review helpful.
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Ash from Ajax
Ash from Ajax
8 reviews Ajax, ON
0/10

Weed Control & Fertilization

Paid good money to try out the service after receiving a call from this company. Agreed to fertilization program and weed control and was told they would guarantee the work in the sense that they would re-spray if I was unsatisfied. Fertilization was done and I honestly have no idea if there was any effect on my lawn, but as far as weed control goes, no effect whatsoever! I called them back 1 month later to complain that my once tiny patch of weeds had spread immensely and looked terrible and was sarcastically told that I could not expect results with just one spray so they would re-spray. They came two weeks later and re-sprayed, again a month after that, no change in weeds except there were even more. Needless to say this has gone on and ON and ON and I'm sick of their excuses and promises. It's just a money-grab and absolutely a worthless service. I could go spray water on someone's lawn monthly and make money by saying it's weed control but I'm not as unethical as this company!

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Weed Man

Let us AMAZE you. Weed Man is a network of locally owned and operated lawn care professionals providing environmentally responsible lawn care programs that help create the thick, healthy, beautiful and weed free lawn you have always imagined. For over 40 years, Weed Man's promise has always been the same: ...
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