Weed Man

Lawn Maintenance
Toronto ON M1B 5N6
Write a Review
Write a Review

HomeStars  >  Weed Control in Scarborough  >  Weed Man  >  Lawn care service - fertilizing & weed control
Liz B in Etobicoke
Liz B in Etobicoke
3 reviews Etobicoke, ON
0/10

Lawn care service - fertilizing & weed control

As observed by another poster, I too am very suspicious of the large number of 10 ratings on this site. I made the mistake of hiring Weedman (Scarborough) for lawn care last year. The result was that the weeds were worse than in previous years when we took care of it ourselves. In spite of repeated calls to complain and object to having to pay for a service that did not work, the company refused to honour their customer commitment and has now put our bill out for collection. It's not that we refused to make any payment - we actually paid the first two bills which in our opinion compensated for the fertilization treatments (which truthfully I can't say were very beneficial for the lawn although in fairness it was a dry summer). I found their representatives defensive and I actually had one of their reps tell me that I shouldn't expect them to be able to kill all the weeds - my response was that I'd have been happy if some of the weeds were gone! We had weeds that we'd never had in the past growing in our yard. When we refused payment until we were satisfied, their tactic was to inundate us with phone calls in an attempt to pressure us into paying. At one point, we were receiving calls virtually daily from three different areas, including the sales group that was trying to get us to sign up for another year of service. Our experience with Weedman was that we actually found that the weed control killed the grass but the weeds thrived in it. Our back lawn is about 30% dead and we are still trying to battle the out of control weed problem that began last year before we can move forward and plant new grass. I would never recommend this company to anyone!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Honour their commitment and either offer a product that works or don't charge when the customer is completely dissatisfied.
Any advice to offer fellow homeowners facing a similar project?
Do not hire Weedman for your lawn care needs.
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Liz. I am very sorry to hear you were not satisfied with your experience with Weed Man. I would encourage you to contact me on 416-269-8333 and ask for Steve Stronge. I am the customer service manager at our Scarborough location.