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Walia Discount Mart

Furniture
North York ON M3N 2K1
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HomeStars  >  Furniture in Downsview  >  Walia Discount Mart  >  Heartless Customer service
Marisha from Toronto
Marisha from Toronto
1 review Toronto, ON
2/10

Heartless Customer service

Hello, I came to your store today in regards to my mother. She made a
deposit of $300.00 at your store. I came there today seeking a refund
on
that deposit because she has been diagnosed with cancer and is now in
intensive care. I wanted to show Walia's that this was not a joke or
ploy
to get my mother deposit back so I made sure to walk with the doctor's
letter to show that this was all ligit. The staff told me that all I
needed
was a letter from my mother requesting the deposit and her debit card
to
deposit the money. So I went back to the hospital, got what they asked
for
and came back. When I got back to Walia's I was told that the owner is
not
in and no one knows when he will be in. I then told them that I was not
happy with that answer and I became very angry. I raised my voice and
finally the manager came out and said that Walia's policy not to refund
deposits and my mother will not get her deposit back.

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