Urban Lawn Sprinklers

Landscape Contractors & Designers
647-333-RAIN (7246) ON L4Z4A2
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2010 winnerBest of 2010winner

Reviews for Urban Lawn Sprinklers

Average customer rating:
9.6 10 (68 reviews)

Sort by

Jeannie Dwhytie from Etobicoke
Jeannie Dwhytie from Etobicoke
6 reviews Toronto, ON
10/10

Opening of Irrigation System

I love HOMESTARS! Yearly, we have repeatedly used the same companies for services such as lawn maintenance pool opening/closing and , lawn sprinkler opening/closing. I am tired of lackluster service from companies that expect your business. Decided to try someone new based on his Homestars ratings. I contacted Rick at Urban Lawn Sprinklers , set up a date and time. Rick kept his appointment even though it was raining. He thoroughly fine-tuned every single head on a large property and was ever so helpful! What a professional! 10 stars well deserved!

Was this review helpful?
Company Response

Thank you Jeannie for the review and it's my pleasure to do and continue to do good work for you and all my customers. Looking forward in servicing your system for years to come

Michael G.
Michael G.
7 reviews Toronto, ON
10/10

I almost Gave Up...Until Urban

I had almost given up on my sprinkler system. After 3 years of being completely screwed around by the sprinkler contractor I inherited when I bought my home (see my scathing review of Empire Green Lawn Sprinklers) I handed this terribly serviced system over to Rick and his amazing team at Urban Lawn Sprinklers. Well, after Rick's dedicated trouble shooting of the system, he was able to fix it completely and it is now running perfectly for the first time in as long as I have owned the home. Rick and his team is customer service orientated, and did everything they needed to do to make sure I was satisfied with the final results. I couldn't have asked for anything more from Urban Lawn Sprinklers and would recommend them to anyone!

Was this review helpful?
Company Response

Thank you Michael the system there was definitely problematic but with experience and perseverance we always come through

Diego in Toronto
Diego in Toronto
1 review Toronto, ON
10/10

Sprinkler Repair

Rick and team are honest and hardworking - unlike all of the other companies out there, if there is no work to do they will let you know immediately and send you off with a handshake and a smile. Would recommend to anyone.

Our case:
We moved to our new house 3 years ago and last year we asked one of the Big Companies to winterize our sprinkler system. $150 and 5 minutes later they were done.

Fast forward 8 months, It was now time to open the system for the season and to my surprise, the system had no pressure, the valves started filling with water and water started to accumulate besides my foundation. For some strange reason the Big Company was calling me to see if I needed help opening the system so I became suspicious and called Rick at Urban Sprinklers. He was at my house the next day and immediately spotted how the other Company was trying to screw us. A couple of tweaks here and there, some advice for the future and the system was up and running in 10 minutes. Rick and team charged us ZERO for the visit, Zero for the help and Zero for the advice.

Hard to find people like this these days.

If you are wondering which was the big company it's Custom Lawn Sprinklers based out of Mississauga.

Was this review helpful?
Company Response

Thank you Diego I always like to take my time and explain exactly how it works and who it doesn't work honesty takes you a long way. Thank you again

Bruce
Bruce
2 reviews Oakville, ON
8/10

SPRINKLER SYSTEM

RICK AND HIS TEAM DID A FANTASTIC INSTALL....MY PROPERTY HAS A HAPHAZARD LAYOUT OFF GRASS SPACE.. RICK DEVISED A PERFECT SET UP WITH PROPER AMOUNT OF SPRINKLER HEADS... EACH ZONE HITTING EVERY PART OF GRASSED AREA...HE DEDICATED SPECIFIC HEADS FOR FLOWER BEDS AS WELL..RICK FINALIZED INSTALL WITH A REVIEW OF TIMER AFTER HE HAD STE IT UP FOR ME...I NEEDED TWEEKING ON 1 HEAD AND HIS TEAM RESPONED IN 2 DAYS. FRIENDLY EMPLOYEES WHO ANSWERED QUESTIONS AND WANTED MADE U FEEL AT EASE.THX RICK AND CREW

Was this review helpful?
Company Response

Thanks for the review Bruce. I'm glad to hear how happy you are with your new sprinkler system. We look forward to taking care of your sprinkler needs in the years to come. Thank you for choosing Urban Lawn Sprinklers!

Nick in Oakville
Nick in Oakville
1 review Oakville, ON
9/10

Lawn Sprinklers

Rick Rupa is a true professional - I called him for a quote and he came over within a week and on time. His work is clean and he commits to an appointment. He always returns phone calls or text messages and always available. I would highly recommend Urban Lawn Sprinklers to anyone requiring irrigation services.

Was this review helpful?
Company Response

Thanks for the review Nick. We are committed to taking care of all your sprinkler needs as painlessly as possible. Let us know if there's anything we can help with. Thank you for choosing Urban Lawn Sprinklers!

Chris Mullin from Toronto
Chris Mullin from Toronto
1 review Toronto, ON
10/10

Lawn Sprinklers done right!

I called Rick for a quote and he called back later that day. He showed up, was incredibly professional and encouraged me to get other quotes. He addressed all of my questions and gave me some great suggestions. Installation was flawless and his crew was professional and courteous. Rick took the time to show me how to program the timer until I completely understood it. What an amazing job they did and I can't be happier with my system. Thanks Rick and crew!

Was this review helpful?
Company Response

Thank you for your review Chris. Glad to hear how happy you are with the new sprinklers. We look forward to helping with all your lawn care needs for the years to come. Thank you for choosing Urban Lawn Sprinklers!

Cal in Mississauga
Cal in Mississauga
2 reviews Mississauga, ON
10/10

Inground sprinkler system

Rick achieved results despite a narrow window to complete the overall project. His project was connected to our landscaping project that was taking place. He is very knowledgeable and experienced at his trade. Would most definately recommend to others!!

Was this review helpful?
Company Response

Thanks for the review, and the recommendation Cal. It means a lot to us when someone recommends us to others, and we are committed to living up to that reputation. I'm glad you are happy with the new sprinkler system. Thank you for choosing Urban Lawn Sprinklers!

Demi in Toronto
Demi in Toronto
1 review Toronto, ON
10/10

Inground Sprinkler Install

Let me start off by saying you will NOT regret hiring Urban Lawn Sprinklers. They are great people, they take great care in the work they do, that is great work! They are very accommodating and help the customer with any need. I just had my sprinklers installed by Urban and I am very happy I hired them! Like I said, you will not be disappointed.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for the review Demi. Your recommendation means a lot to us, and I'm happy to hear you're pleased with the new sprinkler system installation. Let us know if there's anything else we can do to help. Thank you for choosing Urban Lawn Sprinklers!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Sprinkler maintenance

When my sprinkler system suddenly stopped working last year Rick came out and fixed it in no tim. Today, Rick came to open the system, and also repaired a broken pipe underground. Always a professional, and terrific work!

Was this review helpful?
Company Response

Thank you for the review, and your continued trust in us. Sprinkler repairs and maintenance are some of our specialties, and I'm happy to hear we have continued to live up to your expectations. We look forward to continuing to serve all your sprinkler needs in the years to come. Thank you for choosing Urban Lawn Sprinklers!

ayesha from Toronto
ayesha from Toronto
7 reviews Oakville, ON
10/10

Lawn sprinkler installation

Rick was amazing to work with right from the start. He came by for a quote, explained to us how a sprinkler system worked, told us the different options we could have and answered any questions we had with the greatest patience. Right away we could tell he valued his customers' input. He was also not pushy at all and encouraged us to get a few more quotes before getting back to him. This showed that he had great confidence in his work.

On the day Rick and his team came to do the installation, Rick came early in the morning and planned the final design of the system. Then he made sure to walk us through the entire process and the design before he started to address any concerns we may have. His team was very professional and did a great job.

After everything was done he walked us through each zone and asked if we were satisfied or not. I had a problem with the garden zone in the backyard as some plants were not getting enough water. Rick did not dismiss my concern at all and tried to switch to a bigger nozzle head to fix the problem. When I was still unsatisfied after the head was switched, he asked his team to add another head to the zone in order to water the plants to my satisfaction. I was very appreciative of the fact that he didn't try to dismiss my concern or to convince me that there was already enough water, instead he rectified the problem and made sure that I was satisfied. I also noticed how polite he was to his team and that really made an impression as well.

Overall the work done was great and Rick is a great pleasure to deal with, you can go wrong with Urban Lawn Sprinklers!

Was this review helpful?
Company Response

Thanks for the review Ayesha. We pride ourselves on coming up with custom solutions for customer's homes to make sure they are 100% happy with the results. I'm happy to hear we were able to meet all your needs with the new sprinkler syste. We look forward to continuing to exceed your expectations of service for the years to come. Thank you for choosing Urban Lawn Sprinklers!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Urban Lawn Sprinklers

The grass is greener on our side! Urban Lawn Sprinklers has -Liability Insurance -Property Protection -Bonded - Criminal Background Check -No subcontractors. Contact Urban Lawn Sprinklers today!

CATEGORIES
Landscape Contractors & Designers, Sprinkler Systems, and Lawn Maintenance
SERVICES
Maintenance Service - opening and closing, Design and New Installation, Spring Startup, Winterization
WEBSITE
http://urbanlawnsprinklers.ca
YEAR ESTABLISHED
1990
LICENSES
Yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Guarantee - 'Peace of Mind'
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.