Urban Lawn Sprinklers

Hi, about a year ago we landscaped our backyard and needed to move our sprinkler heads. I contacted Vince (known him for about 5 years)and he had his team come in and they moved the sprinkler heads, but in the process cut some underground electrical wires. I contacted Vince to let him know and he came with an electrician to look at the problem. The electrician found two problems. Vince promised to correct the problens since they were both related to the work. While one problem was fixed, there was an unkept promise to fix the other. A year later I'm still waiting. I've left messages and have not heard back from anyone. So, although I was satisfied with previous years' service, I'm disappointed with the outcome.