Two Men And A Truck

Moving & Storage
Halton Burlington ON
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Moving & Storage
Two Men And A Truck
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Reviews for Two Men And A Truck

Average customer rating:
9.1 10 (788 reviews)

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UserNo1 in Mississauga
UserNo1 in Mississauga
4 reviews Mississauga, ON

Moving homes 2 kms away!

Two Men and A truck, an introduction- had them move us late 2010, in a days worth of effort, and spent next 4-6 months resolving the issues they brought with them. The discussions were with the franchise itself, credit card company, Heron Capital management (that manages this franchise...).
From the above, it would be apparent to you, how the move went.
If it is not apparent, then this franchise/company, for sanity reasons, a No GO.

Issues varied and ranged from negligence to incompetence to improper financial transaction. The most incompetent mover I have had, and I moved 3 continents, 5 countries in the past 6-7 years, so I do know a bit about what it takes for a normal move.

Now the actual details, movers showed up late, without ANY tools, (for a full service move), they then blamed the franchise owner (Costello), the sales guy (Dick) for the delay, no tools and why sun rises in the east! They then refused to disassemble with the tools I provided, the movers sat in the truck while I disassembled, they had a jolly good time on my dime- extended smoke breaks, truck disappeared after loading, and on return was advised they went to lunch, who was to tell me??? I almost called Police (though now I wish I had :))! The move was really a few blocks, and it took them ALL morning and ALL afternoon to complete. To top it, billing included all the breaks, lunch, smoke, and the time they started from Burlington (to Mississauga)??? The charge is by the hour!
In all, I was paying for 4 extra hours of work that was never done.

I understand, mistakes happen, however, when there is no subsequent action, taken that is when in my mind, where the biggest problem. The franchise owner, Heron Management did little to resolve the issues their workers presented, after the fact. I lay the onus on the franchise and the management for lack of effort to address this failure.

Thanks to BBB and Credit card co there was some respite from this atrocious moving company. AS a last note, the credit card company advised they have flagged this merchant for continued excessive charges (whatever that means), perhaps another review coming from someone?

Save yourself the trouble, get someone else, than employing "2 or more dishonest men and their truck" for your move.

Happy moving!

1 of 1 people found this review helpful.
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1 review ,


After hearing good things we hired Two men and a truck, 3 guys showed up. They were very organized and worked quickly, but...... over the next few days after moving we discovered 2 boxes were missing!!! We reported this to them, thinking it was an error and they were missed and were most likely in the "lost and found" so to speak!
Well this was not the case! there are gone!!!!
Lesson here: do not write on the box what is actually in it!!!!
They have not been helpful in us making a claim!

1 of 1 people found this review helpful.
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Jim in North york
Jim in North york
2 reviews North York, ON

House move

Manager was very nice in setting up the appointment and sent 3 movers, however the lead mover had only been moving for 5 months and the other 2 guys had only been moving for 2 days! It was a disaster as no one really knew what to do and the lead guy stayed mostly in the truck to load. Lots of furniture and parts of both houses got destroyed. Also lost a few items. This was the North York location. Very expensive! and very amateur. If people are just starting they should be mixed with an experienced crew. Would not recommend based on my experience. The staff were extremely nice and hard workers to be fair, but they lacked the experience needed to preserve my stuff and both houses.

Also, no apologies and no remorse.

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1 review Nanaimo, BC


This company charged $1003.00 to move a one bedroom apartment approximately ten minutes away!
My mum used a different moving company when she moved from her two-bedroom apartment from Toronto to Hamilton she only paid $650.00.
The only thing Two Men & a Truck don’t do is use a gun when they rob you!!!

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Beatrix from Midtown Toronto
Beatrix from Midtown Toronto
2 reviews Toronto, ON

First Review



Finally a moving company which proved to be reliable and provided excellent service.The customer representative, Donna, took it upon herself to come after work and drop off more boxes and wrapping paper at no extra charge as we underestimated how much we needed. The pricing was more than fair - they had to do two trips during moving day, but only charged for one.
The only downside was their packaging service for kitchen goods. I expected special slated boxes to put dishes, glasses, cups etc without the hassle for wrapping them first in paper (we had that for our international move, and it was a great time saver!). However, it turned out to be just that: lots of wrapping paper around every dish, and boxes only had a few basic dividers. In hindsight, I would have rather not booked the packing for the kitchen, but done it myself.
All other services, however, were great. Friendly movers who worked really hard and fast, great coverage for all furniture with blankets and shrink-wrap, and great care with all of our stuff (nothing got broken - a first in our many moves!). I highly recommend them.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Two Men And A Truck

We’re the "Movers Who Care®". We're a lot more than two men and one truck when we need to be so no move is too big or too small.

With a 96% customer referral rate TWO MEN AND A TRUCK® is not just a moving company - We're a Customer Service Company that moves people. It's our goal to exceed your expectations on each and every move.

Moving & Storage
Cardboard Moving Boxes Wardrobe Boxes Moving & Packing Supplies
Home Moving Services Residential Moving Services Business Moving Services Office Moving Services Packing Services Short-term storage Long-term storage Climate controlled storage Piano Moving Junk Removal (Limited locations)
Canadian Association of Movers (CAM)
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