Tubs The Ultimate Bathroom Store

Bathroom & Kitchen - Fixtures & Accessories
Toronto ON M8Z 5X1
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Private User
Private User
Private User reviews Toronto, ON
0/10

Terrible Customer Service

They have nice items but the customer service is horrible - the people working there don't keep track of things properly, and are difficult to deal with. Here's an example: I purchased 2 vanities from the Samor Rd location and during the pick up of the items, we had issues with our contractor, so I gave specific instructions not to release our vanity to the contractor. Our deceitful contractor still went behind our backs to pick up our vanity, but to our surprise TUBS still released it to them, without our permission, and when confronted about it, the manager said their staff would never make this kind of mistake. So the alternative would be that I'm not telling the truth? They did not care about the mishap and refused to help any further.

Approximate cost of services:
$1,000.00
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