They installed a roof on my house about 3 years ago (new build home). The roof started to leak, so I called them to come by and take a look to see what's happening and provide a quote on what it would take to address the leak.
They told me it would cost $300 JUST to send someone to my house and assess....not even to fix it.
I told them it was a roof that THEY installed, but they didn't seem to care at all. They definitely don't stand by their work.
- Company Response
Our policy on a new build is a 2-year warranty on workmanship. The service charge would include a small repair to the leaking area as well as an assessment of the remainder of the roof. We will always stand behind our work. I would like if you would reach back out to us so we can assist with this issue.