Tru Loc Interlocking

Interlocking Stone
Mississauga ON L5N 3R9
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HomeStars
Interlocking Stone
Tru Loc Interlocking
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29%

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Reviews by rating (past 12 months)

Reviews for Tru Loc Interlocking

Average customer rating:
6 10 (9 reviews)

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Monique M in Mississauga
Monique M in Mississauga
15 reviews Mississauga, ON
10/10

Interlocking front walkway, garden wall and back patio area

This is a delayed review. In 2007 I contracted the services of an interlocking company in Apr. 2007 and had not fulfilled the contract in the middle of Sept. 2007. I found Chris and Tru-loc on the Homestars website, contacted him directly, described my dilema to him and he responded quickly and professionally. Chris provide a very competitive quote for the front walkway, steps and garden wall and the work was completed within a few weeks of signing the contract. Chris provided options for colours which enhance the appearance of the front of the house. The crew were also very professional and cleaned up after the project was complete. I was so satisfied with the work at the front of the house, I contract him to do the back patio the following spring. Chris suggested an lovely design in the stonework at no extra cost. Great job!!! I would highly recommend Chris and Truloc

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Chris provided a one day notice that they would be working on the project. It would have been nice to have received more days notice.
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samjaan
samjaan
2 reviews ,
5/10

backyard patio

I like it, very good job, people were very friendly,
they even suggest me the style and the designe which came out so wonderfull. thanks to all the team members .
samjaan

Approximate cost of services:
$2,000.00
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ambd
ambd
1 review Mississauga, ON
0/10

Backyard interlock

I signed a contract with Bas in July, and I gave them $120 deposit. They said that they will start the following week, but nothing happened. They do not return calls at all, no matter how many times I called them. This is the worst customer service I have ever had. No idea how to get back my deposit.

Approximate cost of services:
$2,100.00
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Tania in Mississauga
Tania in Mississauga
1 review Mississauga, ON
0/10

driveway interlocking

We signed a contract with Bas (Chris' right hand, supposedly) 6 months ago, and we still don't have our driveway done. They called a couple of times saying that they will start the following week and nothing still. They do not return calls at all, no idea how to get in touch with them. This is the worst customer service I have ever had. I would NOT recommend this contractor to anyone. Still waiting for my deposit back and a return call from them.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Cole, Mississauga
Cole, Mississauga
2 reviews Toronto, ON
10/10

Interlocking

After extensively reviewing all Gta based interlocking companies, I was satisfied with Tru-loc. Chris provided me pictures and references of previous jobs. He proved outstanding work and professionalism. My job was done in a decent amount of time with a beautiful outcome! Thank you again

Approximate cost of services:
$5,100.00
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GB
GB
2 reviews Mississauga, ON
9/10

Retaining wall and driveway

Chris and the guys had a competitive quote and were straight forward and honest. They did quality work and didn't cut corners. The weather did not cooperate and it held them up a bit but overall a really nice job. I'm very happy and have suggested them to friends and neighbours.

Approximate cost of services:
$15,800.00
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K&W
K&W
1 review Milton, ON
0/10

driveway interlocking

took deposit from me 2 months ago. didn't come to do the job on the specified date on the contract. changed date multiple times without meeting promises and haven't even been returning the deposit.

practically the project is still stuck - I'm still a purchasing customer by force as they have the deposit - but the stones are not being installed.

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Be more honest to customer and improve original quoting skills. meet promises
Any advice to offer fellow homeowners facing a similar project?
make sure start date and finish date are mentioned on the contract. Do not accept rescheduling promises and do not believe them as they will just keep chaning with all kind of excuses.
1 of 1 people found this review helpful.
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Cathy & Bill from Mississauga
Cathy & Bill from Mississauga
2 reviews Toronto, ON
10/10

Front Patio & Side Patio and walkway

Tru-loc was fantastic. Their customer service was excellent. Always returned my calls and kept me informed. Prior to hiring Tru-loc, I had used another company to do my front walkway and their service and integrity was no way near that of Tru-loc. I will not hesitate to hire Tru-loc again and I feel that I can recommend them to my friends and family.

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Laura From Mississauga-1936
Laura From Mississauga-1936
1 review Toronto, ON

First Review

10/10

Walkway and porch interlocked

Exceptional Craftsmanship and Ongoing Service!
We had our walkway and porch interlocked, the quality of work and craftsmanship has impressed all visitors that we have had at the house. The price was the most reasonable price that we had come across. The level of knowledge of design and expertise that all the workers possed was very impressive. Chris was involved in every aspect of the design and we left it in his hands! The work was done in the summer of this year and they have already done a follow up call to see how everything was and to give us tips on how to keep it looking its best. We are extremly happy with the finished product and will definately have them back to do our backyard as well will recomend them to anyone that is looking to have interlocking done!

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