They made one of the least stressful moves
Hi David,
We apologize that we didn't meet your expectations on the job. However, moving contents of a 26Ft truck from house to house is completely different than moving from an apartment to another apartment with elevators at both the locations especially when the size of the elevators was so tiny. Nonetheless, we would definitely improve our services especially in regards to the placement of boxes and following the labels. As far as the payment goes, charging the credit card on file and sending the invoice is a common practice and we only did it because you conveyed to the crew at the end of the job that you'd like to pay by credit card. - TouchWood Movers Team
They were very careful with all of our belongings
Totally calling on this company again
At TouchWood Movers, our mission is to make sure we are able to alleviate the moving stress off of the customer by providing top quality service without burning a hole in their pocket. We try to touch hearts with our craft, dedication and congeniality.
WHY CHOOSE US:
We always give written estimates whether it’s a flat price or an hourly price. All our in-house estimates are free of cost.
We do not bring out hidden charges at the time of final payment.
We charge reasonable prices and provide top notch service.
All of our trucks are in mint condition and they carry all types of moving equipment.
We are fully insured and bonded.
We believe in growing and nurturing customer relationship.
Last minute, short notice or advance bookings, we cater all.
Our staff is extremely professional with an experience of more than 10 years. They know what they’re doing.
COVID UPDATE:
We're doing our best to ensure the safety of our clients as well as our front-line crew members during this tough time:
Our trucks are washed and sanitized periodically.
All personal protective equipment including gloves and masks is mandatory for every crew member.
As for the safety of our clients and crew members, we ask all our clients to avoid more than 2 people while moving and to maintain 2 m distance.