Tops installed shingles that were supposed to last 25 years.
Instead, they told me that the 25 year singles only last less the 20
years . I paid them 2 time to come over and was charged
$299 + HST the first time and $299 the second time with no GST.
They made it sound like they are doing me a favor. They said I would need a new roof in 2 to 3 years. That same year when I had it
inspected, I had water coming in my house through the attic.
I will never use them again, there are too many competent ones out
there to settle for incompetence..
- Approximate cost of services:
- $5,000.00
- Company Response
I'm terribly sorry for your bad experience, however I am quite certain you have Tops Roofing Company confused with another roofing contractor.
Perhaps Tops Roofing and Siding in Hamilton (it wouldn't be the first time), or Top Roofing in Mississauga perhaps.
Our flat service charge is $365.00 plus time and materials and we always charge hst on top. Please check to ensure you have the correct company.
We are in Burlington Ontario and you would have dealt with myself, Brian Burnett.
Further to this and just an fyi, all 25 year organic shingles (made by every manufacturer pre 2008) failed and lasted on average only 14 - 15 years.
This is a manufacturers problem and you either joined the class action lawsuit or filed a warranty claim. It has absolutely nothing to do with the installation
or roofing contractor as we only install. We do not product design nor manufacture shingles.
Sincerely, Brian Burnett