Tender Touch Moving & Storage

Moving & Storage
7 Ingram Drive Unit 205 Toronto ON M6M 2L7
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Moving & Storage
Tender Touch Moving & Storage
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91%

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Best of 2019 winner 2 timesBest of 2019winner 2 times

Reviews for Tender Touch Moving & Storage

Average customer rating:
9.3 10 (334 reviews)

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Eric, Cabbagetown
Eric, Cabbagetown
3 reviews Toronto, ON
9.8/10

Move & storage during renovation

I left my media room packing and storage a little late prior to demolition of the room. I called many of the sites well rated at HomeStars. Some didn't answer their phone, some didn't return my message. Some took my call and quoted me dates that were a month or more out, far longer than I could wait. I called Tender Touch based on the strength of the reviews here. The gave me a date the week I needed. Then, they offered dates even sooner, and finally called me back offering me crews the same day I called. I was amazed by this level of service. I took the same day service. The crews arrived on site on schedule, with regular updates from the office on arrival time. There was a bit of initial confusion during the setup (due to the rapidity with which the move was scheduled) but as soon as the supervisor arrived, they went into high gear with a level of professionalism and care that you usually associate with the big long haul movers. Once completed, the supervisor did not charge me for the initial period of setup, and explained every charge carefully to me. The crew was very personable and enjoyable to work with. They did a great job and I recommend them.

1 of 1 people found this review helpful.
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Danforth
Danforth
6 reviews Toronto, ON
8.3/10

Move

A very good move with Tender Touch. The preliminary information from the office was excellent. The movers showed up on time, were friendly and everything was as advertised. The job took about as long as estimated. They are certainly not the cheapest but it was worth the extra. One minor thing is that they charged me $6 for using some packing tape, which seemed a bit petty when I had spent $600 on the move. Overall I would recommend them for a stress-free move.

2 of 2 people found this review helpful.
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Z. from Riverdale
Z. from Riverdale
2 reviews Toronto, ON
10/10

Moving

I searched for a month before picking TenderTouch. I was not disappointed. From getting estimates, to booking, to moving, everything was excellent. My move took an hour less than the estimate, and they did not try to pad it. The office always answered my many questions leading to the move. The movers were excellent and very personable. They were more careful with my old furniture than I ever was. I would pick them again for sure.

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Renee from Toronto
Renee from Toronto
3 reviews Toronto, ON
9.8/10

Moving

I have nothing but good things to say about Tender Touch Moving. The online estimate form was comprehensive, and turned out to be dead accurate. I got prompt, personalized answers to my email queries. And then, when the guys came to do my move, it was total professionalism from start to finish. They treated my possessions as if they were their own - or better. Anything even remotely breakable was treated carefully, and they were particularly impressive about taking care of our large, heavy items, like a very big TV. At the end of the day, there wasn't a scratch on anything.

I want to also note that there wasn't a minute of downtime with these guys. No hour-padding at all. We had cold drinks for them (it was a very hot day, and we had lots of stairs they had to climb), and they barely even paused for beverages. In fact, we had to insist that they stop for a bit so we could give them some burgers to eat.

We had found them by word of mouth on the internet, so it's only fair I do my bit to help someone else do the same. Absolute thumbs-up for this company from me. I wouldn't hesitate for a minute to use them again.

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Sonia from the Beach
Sonia from the Beach
4 reviews Toronto, ON
9.8/10

2 Moves in 1 Day - from condo to house & storage!

Tender Touch handled my move with great care. Anton, Mike and Wade were the 3 gentlemen that rolled out the blue carpet and ensured every piece of furniture arrived just as it left. If you want a quality mover - give Tender Touch a call.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tender Touch Moving & Storage

Whether you're moving to Vancouver, Calgary, Edmonton or around the corner, Tender Touch Moving & Storage of Toronto has been rated #1 in customer satisfaction for almost 20 years. Tender Touch Moving is the top moving company in any market near Toronto. We are rated "A" with the Better Business Bureau and are Certified Mover with the Canadian Association of Movers.

We sell packing supplies, boxes, paper, tape for all your self packing needs. Free delivery!

Services include, local moving, long distance/cross country moving across Canada, packing needs & unpacking, hoisting, piano moving, crating items, storage and commercial moves.

Tender Touch Moving also offers free in home estimates/consultation.

All of our trucks are full equipped and our staff is in uniform and friendly.

Give us a call today @ 416-654-4994

CATEGORIES
Moving & Storage
PRODUCTS
Full line of packing supplies available to be delivered to your home. .
SERVICES
Local, Long Haul, National and International Moving for Home, Office and Commercial Moves.
BRANDS
Van Line assocations: Great Canadian Van Lines & Arpin Van Lines
SPECIALITIES
Piano, Hoisting, Crating, Packing, High Value Products, Antiques
WEBSITE
http://www.tendertouchmoving.com
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
40
PAYMENT METHOD
Visa, MasterCard and Cash
LICENSES
Fully Liscenced
MEMBERSHIPS
Canadian Association of Movers: Certified Mover, Better Business Bureau: Reliability Program
LIABILITY INSURANCE
Yes
DIPLOMAS
All employees are constatnly trained from the office staff to the foreman on the job to ensure you a
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
5 hours includes travel time
BONDED
Yes
PROJECT RATE
Rates vary during the month and depend on the season. Please call us for a no obligation estimate
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We honor the terms of our contract and our assocation obligations.
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