I have nothing but good things to say about Tender Touch Moving. The online estimate form was comprehensive, and turned out to be dead accurate. I got prompt, personalized answers to my email queries. And then, when the guys came to do my move, it was total professionalism from start to finish. They treated my possessions as if they were their own - or better. Anything even remotely breakable was treated carefully, and they were particularly impressive about taking care of our large, heavy items, like a very big TV. At the end of the day, there wasn't a scratch on anything.
I want to also note that there wasn't a minute of downtime with these guys. No hour-padding at all. We had cold drinks for them (it was a very hot day, and we had lots of stairs they had to climb), and they barely even paused for beverages. In fact, we had to insist that they stop for a bit so we could give them some burgers to eat.
We had found them by word of mouth on the internet, so it's only fair I do my bit to help someone else do the same. Absolute thumbs-up for this company from me. I wouldn't hesitate for a minute to use them again.