I would definitely recommend this company!
I just moved from a one-bedroom apartment last week and the two movers (Daryl and Elvis) sent by Tender Touch Moving were fantastic!! They were punctual and arrived in uniform with a labelled truck (which was reassuring - in the past I have had movers arrive in a beat up old rental truck, with no uniforms or anything with them to state the name of the company they are working for). Both movers were extremely friendly and personable, all while being very professional. They were also efficient and VERY hardworking. I kept reminding them that they could take a break, but they would only take one 10 minute break in the whole 5 hour move (and it was a hot day for a move into a building with no elevator)! They were extremely cautious with all of my belongings, and always asked for my imput (ie. about which pieces of furniture I would like to have wrapped, where boxes/furniture should be placed etc...). At the end of the move, they took the time to go over every aspect of the bill with me, and to answer any questions that I had.
My dealing with the head office (Maria) was also very easy and pleasant. I received a phone call on the morning of the move to let me know that the movers were on the way, and was also called the next day for a follow-up. This company is definitely focused on great customer service!
In the last 5 years, I have moved about 3 times and I have to say that this was by far the smoothest and most stress-free move so far! Not one complaint to report- I really couldn't have asked for better service! I would definitely hire this company again for my next move and would recommend them to anyone looking for a trustworthy moving company!
- Approximate cost of services:
- $600.00