Customer service was excellent; we were helped by Clara, who was always helpful and available to answer any questions. We ended up booking the move during the heat wave mid July. Three men showed up, led by Pedro and Chris. These guys were terrific. We were very impressed by their courteousness, attention to detail, and not to mention their stamina. It was a long move, over 11 hours, but they didn't stop until the job was done. At one point, we couldn't get our sofa into our new place, and Pedro and Chris were forced to dismantle the sofa and remove it - which they did without complaint. We did end up paying more than the quoted price, but I couldn't fault these guys. Overall, mightily impressed by this company. We had a bad experience in our last move a few years back with a fraudulent moving company we found in the paper... so it's nice to know that honest, high quality movers are out there. Tender Touch is a class act operation, and we will definitely hire them again. I recommend them 100%
- Approximate cost of services:
- $2,383.00
- Company Response
I am also amazed daily at the crews endurance.
Now that you found a "class act operateion" we are happy to become your movers of choice for life :-) See you next time around.